Operations Manager Emergency Services

Erickson Senior Living • Pequannock Township, NJ

5d • $73,000 - $83,000 • Onsite

About The Position

Are you an experienced emergency services leader who thrives on serving people, building strong teams, and creating safe, welcoming communities? In the Operations Manager of Emergency Services role, you will be responsible for promoting the safety and well-being of residents, employees, and visitors. This Operations Manager role delivers exceptional customer service and hospitality, fosters a culture of belonging, and manages a team of EMS professionals who provide emergency medical services to residents, employees, and visitors.

Requirements

• Must be at least 21 years old
• Strong communication and customer service, hospitality skills
• Minimum of 3 years of experience in public safety leadership, Emergency Management, or comparable leadership experience
• Current and valid driver’s license
• Minimum of 1 year experience working in an Emergency Responder role
• Emergency Medical Responder Certification (within 6 months of hire)
• Basic Life Support (BLS) CPR certification (provided if needed)
• OSHA 10-Hour certification (within 6 months of hire)

Nice To Haves

• Professional Security Certification such as CPP, PSP, or CHPA (preferred)

Responsibilities

• Support a 24-hour, 7-days-a-week operation, ensuring continuous coverage and rapid response at all times
• Assume overall responsibility for the safety, emergency services, and customer service approach to the well-being of the community
• Conduct audits, testing, and safety inspections in support of Life Safety and OSHA compliance
• Conduct investigations, documents and preserves evidence as required
• Responds to incidents and emergencies of significance and serves as the incident commander until relieved by a higher authority
• Operate company vehicles safely and in accordance with established policies and applicable laws
• Serve as the liaison officer to external first responders

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed