Operations Manager, Emergency Response

GFL Environmental Inc. • Kitchener, ON

3d • Hybrid

About The Position

The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division.

Requirements

• 3+ years of Managerial experience
• Pass DOT physical, drug screen and motor vehicle registration license check
• Proven leadership and communication skills
• Work in outdoor environment 20% of the time
• Work in motor vehicle traffic conditions occasionally
• Some travel required
• Valid work authorization in the country where the job is located is required
• Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Responsibilities

• Ensure fair treatment of all personnel
• Establish and maintain high appearance standards throughout all operations
• Practice progressive discipline with all employee performance issues
• Ensure proper completion of paperwork for drivers including truck driver logs and vehicle inspections
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation
• Adhere to all wage and hour guidelines
• Establish priorities to meet customer service commitments
• Establish and review productivity standards at each phase of the operation
• Protect and preserve all assets
• Ensure all drivers are DOT compliant
• Be familiar with and ensure compliance with all DOT regulations
• Assist in the completion of scheduled route inspections
• Participate in revenue retention & growth objectives, productivity standards
• Review cost of operations, personnel needs
• Ensure Branch profit margins are met
• Promote an effective safety program
• Investigate accidents and prepare necessary paperwork
• Prepare the daily schedule
• Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors
• Perform other duties and responsibilities as required or requested by management

Benefits

• GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed