Operations Manager - Ambulatory OB-GYN

Essentia Health•Fargo, ND

1d•$84,365 - $126,547•Hybrid

About The Position

The Operations Manager leads assigned clinical areas to ensure optimal patient access, clinical quality and financial outcomes. Provides leadership to assigned colleagues, monitors engagement, recruitment and retention best practices, and initiatives. The Manager is responsible for achieving financial targets related to staff productivity, physician and advanced practice productivity, and ensures assigned areas are staffed according to volumes. Implements strategic priorities and executes assigned work with direction and guidance from leadership.

Requirements

3 years of healthcare experience, preferably in a clinical setting or completion of administrative fellowship through Essentia Health fellowship program

Nice To Haves

Background in nursing, especially in RN leadership
Experience with obstetrics and gynecology
Demonstrated ability to successfully lead teams

Responsibilities

Manages fill rates, physician and advanced practice provider schedules and templates daily
Manages in reach or out reach as relevant to assigned practices
Implements actions to improve employee engagement
Ensures standard work is implemented to achieve quality metrics
Provides coaching, feedback and ensures development conversations are completed for all members of the team
Serves as escalation point for patient access to care
Participates in PDSA's and other improvement activities
Provides input into long-range financial planning, program development and capital planning process
Delegates work to assigned supervisors if appropriate