Operations Manager 1

Pike Corporation•Lauderdale Lakes, FL

About The Position

Operations Manager 1 is the entry-level position in the Operations Manager classification. The incumbent assists Pike Engineering in increasing market share and market penetration while maintaining quality services in an assigned geographic area. The role manages assigned day-to-day operations and provides or assists with training and mentoring design and engineering staff. The position typically oversees one or two profit centers and fewer than 20 employees. Progress and results are subject to supervision.

Requirements

Four-year degree in Engineering or Business from an accredited four-year college, or an equivalent combination of education and experience.
Eight to ten years of experience in the energy or communications utility industry.
Fluency in business technology applications.
Demonstrated leadership qualities.
Excellent organizational and planning skills.
Demonstrated verbal and written communication skills.
Demonstrated negotiation and decision-making skills.
Demonstrated management and business skills.
Demonstrated ability to provide leadership, motivation, vision, and direction.
High energy level and ability to work in a fast-paced, ambiguous environment.
Proven success developing and maintaining customer relationships.
Strong commitment to achieving goals and plans.
Self-motivated, able to work independently, team-oriented, and customer-oriented.
Ability to manage multiple tasks and provide leadership to other team members.

Nice To Haves

Two or more years of experience in a management or supervisory role.

Responsibilities

Support the organization’s vision and strategy and demonstrate initiative and personal accountability in meeting work demands to a high standard.
Maintain high standards of business ethics and promote company values and principles in daily work and transactions.
Communicate regularly with client management and Pike Engineering’s RD/RVP to ensure employees in the assigned area are productive and responsive to client needs.
Support employee retention through effective interpersonal communication and fair administration of company policies and procedures.
Manage and be accountable for the financial performance of assigned profit centers, including invoice and payable accuracy, WIP calculations, pay rates, contract bill rates, and review of monthly DVPC financial statements.
Communicate with employees in the assigned area about productivity and progress, and help address and resolve employee concerns.
Provide formal employee appraisals, with approval from the RD/RVP.
Assist the RD/RVP and corporate personnel in marketing Pike Engineering’s design and engineering services to existing clients and prospects in the assigned region.
Maintain good relationships with clients and prospects.
Hire additional personnel for billable positions or projects when staffing needs arise, with prior approval from the RD/RVP.
Suspend or remove a subordinate from service according to corporate guidelines; employment termination decisions are made by the OMI with RD/RVP counsel and in accordance with company policies and procedures.
Investigate accidents and claims in the assigned region and submit timely written reports.
Maintain assigned company equipment and resources and monitor the condition and use of equipment and resources assigned to employees in the area of responsibility.
Perform other related duties as required to meet the organization’s ongoing needs.