About The Position

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Acceleration Center - AWM Operations team, you lead teams, manage client engagements, and drive workstreams addressing complex business challenges. As a Manager, you motivate and inspire others to deliver quality while leveraging team strengths and managing performance to meet client expectations. This role offers the chance to build trusted client relationships and identify avenues for continued impact, while embedding innovative technology solutions into client strategies.

Requirements

  • Bachelor's Degree
  • At least 5 years of experience

Nice To Haves

  • Master's Degree in Business Administration/Management, Analytics, Operations Management/Research, Finance, Engineering, Computer Science preferred
  • Possessing experience with digital wealth and/or asset management platforms
  • Possessing experience with GenAI, intelligent automation, or AI/ML-driven solutions
  • Having proven track record leading teams through operational transformation
  • Demonstrated ability to deliver measurable business results
  • Excelling in collaboration and relationship-building
  • Communicating complex ideas effectively

Responsibilities

  • Oversee teams and manage client engagements
  • Lead workstreams to tackle intricate business challenges
  • Utilize sound judgment and professional skepticism in deliverables
  • Integrate data, digital, and GenAI capabilities into solutions
  • Cultivate trusted relationships with clients
  • Identify and pursue opportunities for ongoing impact
  • Mentor and develop team members to enhance performance
  • Drive project success through strategic planning and execution

Benefits

  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave
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