Operations Management Analyst

LaunchPointPEO • Springfield, VA

1d • Onsite

About The Position

The Operations Management Analyst provides operational and program support to the Federal Protective Service (FPS) by managing daily workflows, supporting training and compliance activities, maintaining policies and SharePoint systems, and developing reports, briefings, and operational documentation. The Analyst collaborates with regional personnel and stakeholders to support mission objectives, improve operational efficiency, and ensure compliance with DHS and FPS requirements. Additional responsibilities include tracking operational metrics, supporting leadership briefings, coordinating training activities, and assisting with process improvements to enhance program effectiveness and organizational performance.

Requirements

• A minimum of eight years of experience in project or program management, or; related work with a minimum of five of the eight years in conducting analytical and support activities related to task area.
• Ability to communicate effectively, both orally and in writing.
• Ability to conduct detailed research and analysis of technical data.
• Ability to read and interpret management policy, regulations, and directives.
• Proficiency in Microsoft Office 2010 or higher to include Word, Access, Excel, PowerPoint.
• Proficiency in Microsoft Office 2010 or higher, including Word, Access, Excel, PowerPoint, and other relevant software applications such as SharePoint, MS Teams, D2D, UPS CampusShip, and ERETA.
• Experience with managing emails, coordinating with various stakeholders, and monitoring administrative support systems.
• Experience in organizing and attending meetings and project coordination meetings.
• Expertise in updating, verifying, and maintaining account and service listings, such as UPS CampusShip accounts.
• Must be a U.S. citizen and able to obtain and maintain a DHS suitability determination and HSPD-12 PIV card.

Responsibilities

• Daily management of Protective Security Officer reporting.
• Monitor and respond to the PSO inbox on a timely basis.
• Review documents for PSO Basic Training Examination.
• Provide PSO Basic Training Examination to Regional POC.
• Grade examinations and provide results to Regional POC.
• Maintain the tracking of PSO Basic Training Examinations scores on the database.
• Assist PSOD personnel with on-site and webinar training to inspectors, Protective Security Operations Officers (PSOO), Contracting Officer’s Representatives (CORs), etc.
• Assist PSOD with updating and management of current national directives and FPS Policies.
• Assist PSOD with data for the monthly and quarterly team briefings to the FPS Director and Assistant Directors for Field Operations (ADFOs).
• Lead the development, sustainment, and updating of SharePoint site.
• Maintain the names of personnel who have access to the SharePoint site.
• Produce reports, flowcharts, and slide decks for meetings with Regional Personnel.
• Assist with the development of official memorandums.
• Assist the Covert Testing Program, as needed.
• Assist Compliance Program Manager with updating results from LEIMS relating to Post Inspections/Post Visits resolutions from Regions.
• Assist in the preparation of presentation materials.
• Maintain confidentiality of information.
• Prepare and assist development of policy documents.
• Prepare, edit, and assemble reports required for meetings and presentations.
• Work effectively with other branches and divisions within the organization to accomplish tasks.
• Assist, as needed, with special projects.
• Obtain necessary information from appropriate source(s) to complete assigned tasks and share information with others as needed.
• Oversee the development, revision, and preparation of training materials.
• Oversee the development and editing of regularly scheduled status reports, as requested by the Government Task Manager.
• Complete other ad hoc assignments, as determined.

Benefits

• Medical / Vision and Dental Plans
• Holiday and Personal Time Off Pay
• 401K plan
• Life Insurance
• Education and Training Assistance Program (discussed during the on boarding process)
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior