Operations & Maintenance Technician

Uptown Rental Properties LLC•Cincinnati, OH

21h•$22 - $26•Onsite

About The Position

Uptown Rental Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently seeking Operations & Maintenance Technicians to join our team and help us deliver top-notch service to our residents. The Operations & Maintenance Technicians play a key role in maintaining the excellent standards of Uptown Rental Properties by addressing emergency maintenance requests, completing work orders efficiently, and ensuring open communication with residents and team members. This position starts at $22-26/hr and is full-time, Monday-Friday, with a limited on-call rotation, and includes the stellar benefits listed below.

Requirements

Previous experience in operations or maintenance within a residential or similar setting preferred
Ability to manage time effectively and complete high-quality work independently
Strong communication skills and a professional, courteous demeanor
Experience with electrical, plumbing, HVAC, and general maintenance tasks
Ability to lift and carry necessary materials, maintain physical endurance, and adhere to all safety standards

Responsibilities

Prioritize and plan daily work orders in collaboration with the O&M Supervisor, prioritizing tasks based on urgency and skill requirements
Complete work orders promptly, ensuring cost-effective and quality-driven outcomes
Complete diverse tasks such as electrical, plumbing, HVAC, painting, janitorial, preventative maintenance, landscaping, and more
Communicate promptly and clearly with internal and external stakeholders regarding work progress and completion
Uphold company standards in using company resources, such as vehicles, tools, and equipment, professionally and responsibly
Serve as an on-site representative of Uptown Rental Properties, modeling professionalism and courtesy.
Act as a first point of contact for residents during after-hours shifts, ensuring efficient response to emergencies.
Receives and responds to emergency maintenance requests during scheduled after-hour shifts to ensure high-quality resident experience for all Uptown Rental Properties’ residents.
Prioritize and completes work orders in a timely and cost-conscious manner to meet the industry-leading expectations of Uptown Rental Properties and deliver the highest quality resident experience.
Maintains open communication with internal and external parties to complete work orders to optimize efficiency and maximize quality.
Plans daily completion of work orders in collaboration with the O&M Supervisor, prioritizing work based on time, skill set, workload and location.
Ensures prompt completion of high-priority work orders as necessary in the direction of the O&M Supervisor
Orders and collects essential materials for efficient completion of work orders in collaboration with the O&M Supervisor, when necessary.
Maintains open communication channels with Uptown Rental Properties’ residents through a variety of mediums to ensure residents are informed of work progress and completion.
Completes all work orders to the highest quality and in the most efficient time based on scheduling, including but not limited to electrical, plumbing, HVAC, painting, janitorial, preventative maintenance, landscaping, building and unit inspections.
Communicates needs of work orders outside of the skillset and/or capacity of Uptown Rental Properties with preferred vendors for efficient completion, updating work order information, as necessary.
Maintains open communication channels with Property Managers and other Maintenance Technicians to ensure prompt completion of all work orders, seeking assistance if additional support is required.
Creates and updates work orders during scheduled after-hours on-call shifts through the company’s internal work order management system.
Maintains open communication with Property Managers, Facilities Foreman, and other Maintenance Technicians during completion of work orders, reporting progress and any issues which could affect completion, as necessary.
Ensures the professional use of all assigned Uptown Rental Properties’ resources, including but not limited to company vehicles, cell phone, tools, and equipment.