Operations & Logistics Assistant

Allen Lund Company, LLC•Orlando, FL
•Onsite

About The Position

This entry-level position is for an energetic, detail-oriented Operations & Logistics Assistant to support daily office operations in Orlando, FL. The role involves working directly with Transportation Brokers to handle administrative tasks, track active shipments, assist with scheduling, and ensure smooth day-to-day office workflows. No prior logistics experience is required as full training on industry software and processes will be provided. The ideal candidate should be bright, tech-savvy, and eager to learn.

Requirements

  • 0–2 years of experience in an office, administrative, or customer service role.
  • Comfortable navigating computers, web databases, and office tools.
  • Familiarity with Google Workspace (Gmail, Sheets, Docs, Calendar) is required.
  • High accuracy when handling data entry, numbers, and basic office documents.
  • Friendly, clear written and verbal communication skills over the phone and via email.
  • A reliable, self-motivated team player who is eager to learn, adaptable, and comfortable in a fast-moving office environment.

Nice To Haves

  • Recent college graduates looking to start a career are strongly encouraged to apply!

Responsibilities

  • Enter data, create load files, schedule pickup/delivery appointments, and organize daily documentation.
  • Make quick update calls to drivers and carrier partners to confirm shipment status and keep customers informed.
  • Collect, verify, and file carrier paperwork, insurance certificates, and rate confirmations with high accuracy.
  • Help the office team match receipts, process invoices, and handle basic entry for accounts payable/receivable.
  • Provide friendly, professional support via phone and email to keep freight moving smoothly.

Benefits

  • Top-tier health, dental, and vision coverage
  • Competitive base compensation
  • Generous 401(k) match
  • Employee ownership opportunities
  • Extensive hands-on training
  • Clear pathways to advance into higher-level account management or brokerage roles
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