Operations Legal Process Project Manager

U.S. Bank • Minneapolis, MN

21h • Hybrid

About The Position

The Operations Legal Process Project Manager plays a crucial role within the U.S. Bank Law Division’s Regulatory, Technology, and Operations team. This position serves as a core liaison, working closely with the Operations Legal Process Group, which is responsible for handling and responding to significant volumes of legal process such as garnishments, levies, writs of attachment, and other related requests. The Project Manager ensures that all legal process requests are addressed promptly and with accuracy. The ideal candidate will have substantial expertise in legal process procedures, exemplary organizational skills, and the capacity to work independently while effectively managing multiple responsibilities at once. Strong communication skills are essential for engaging with opposing counsel, business partners, and internal stakeholders. The Project Manager must exercise sound judgment, decision-making, and discretion, particularly when dealing with sensitive customer information. In addition to primary responsibilities, the Project Manager will occasionally support in-house attorneys with research initiatives and document review. This role is vital for protecting customer interests and supporting U.S. Bank’s compliance with both state and federal regulations.

Requirements

• Bachelor's degree, or equivalent work experience
• Three to five years of experience in project management activities

Nice To Haves

• Paralegal degree or certificate.
• Five to eight years of prior experience working with legal process matters.
• Five or more years of relevant experience at U.S. Bank, within the financial services industry, or in a law firm setting is preferred but not required.
• Paralegal experience in litigation

Responsibilities

• Respond to complex and high-risk legal process requests on behalf of the Bank, working in collaboration with the Operations Legal Process Group.
• Conduct research and efficiently navigate Bank databases across the organization, developing a strong understanding of the relationships among the Bank’s systems, customer accounts, and intricate financial transactions.
• Examine legal issues that arise from garnishments, levies, writs of attachment, and other legal processes. Identify potential legal risks to the Bank and consult with Bank attorneys when liability issues may be present.
• Develop a comprehensive understanding of state and federal laws, relevant court opinions, and internal policies regarding the release of confidential customer information.
• Contribute to fostering a positive and collaborative work environment that encourages collegiality and professional development among legal team members.
• Communicate and confer by phone and email with opposing counsel and the Operations Legal Process Group to address questions or concerns related to legal process received by the Bank.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level