Operations Leadership Development Program (LDP)

Ally Behavior Centers•McLean, VA

4d•$135,000 - $185,000•Hybrid

About The Position

Ally Behavior is a full-time, center-based, early intervention Applied Behavior Analysis (ABA) therapy program, serving children with autism ranging from 18 months to 6 years of age. Our mission is to deliver the highest quality therapy to help our early learners reach their potential to communicate, improve social skills, and prepare for academic success. The children we serve are at the heart of everything we do and we are passionate about our commitment to having a meaningful impact in the lives of our children and their families. A two to three year operating apprenticeship designed to grow the next generation of Ally’s center, regional, and senior operations leaders. The program is built in three phases: Learn the Business (Months 0 to 6), Run a Center (Months 6 to 18), and Lead at Scale (Months 18+). Movement between phases is performance based. The program is designed around your development, with a formal executive program sponsor, a peer mentor, a structured curriculum, and direct exposure to the CEO and executive team. The goal is to accelerate your growth curve by placing you in an outsized role with meaningful responsibility, surround you with the people and feedback you need to grow, and help you earn a path into broader leadership at Ally. Across the phases, expect to spend your time working out of centers, hiring and developing teams, driving P&L, solving cross-functional problems, building the operating cadence, and contributing to the network.

Requirements

2 to 6 years of professional experience in operations, consulting, military leadership, multi-site services, healthcare, banking, or a high-growth operating environment with a track record of measurable outcomes.
Demonstrated leadership of people or projects with real stakes.
Strong analytical ability.
Comfort with Sheets and Excel.
Comfort reading a P&L.
Excellent written and verbal communication.
Ability to drive alignment across stakeholders.
Willingness to be physically present in centers.
Willingness to relocate within the region if the business needs it.

Nice To Haves

Experience in multi-site healthcare services, ABA, behavioral health, pediatrics, or adjacent fields.
Familiarity with payor dynamics, authorizations, and revenue cycle.
MBA, military service, or equivalent leadership development background.
Prior experience running a unit, team, store, branch, or other front line P&L.
Experience with rapid expansion, new site launches, or building operating cadence.

Responsibilities

Embedded rotations across clinical, intake, scheduling, RCM, HR, and center operations.
Structured curriculum covering ABA, Speech, OT and Psychology service delivery, payor and authorization mechanics, scheduling utilization, RBT and BCBA workflows, family experience, and unit economics.
Project work tied to a specific center or function, owning at least one deliverable that ships and matters.
Weekly cohort sessions with senior leaders.
Monthly one on ones with your executive program sponsor.
Take ownership of a center as the Center Manager, accountable for the P&L, the team, the clinical quality, and the family experience.
Manage a team of 20 to 80 staff including BCBAs, RBTs, Speech & Occupational Therapists, Psychologists, and center support roles.
Own the operating metrics: utilization, authorization conversion, compliance, time to start, retention, family NPS, and contribution margin.
Partner with your Clinical Director on quality and clinical outcomes.
Hire, develop, coach, and when necessary exit team members.
Set the culture in your center.
Oversee 6 to 12 centers as a Regional Director (in Phase 3).
Lead operator role on a new market launch (in Phase 3).
Take on a senior operations role at the corporate level, owning a horizontal function such as intake, scheduling, RCM, or center performance across the network (in Phase 3).
Work out of centers, being present on the floor, in the team room, and in parent conferences.
Recruit and coach center operators, evaluate BCBA fit, and build the bench in your center.
Read financials weekly, understand the drivers, and act on them.
Solve authorization bottlenecks, scheduling conflicts, quality concerns, and parent escalations.
Run weekly huddles, monthly business reviews, and quarterly planning.
Bring back what is working in your center, take what other centers are doing well, and push the whole system forward.

Benefits

Total compensation potential of OTE between $135,000 and $185,000 depending on experience and phase.
Quarterly bonuses based on individual and company performance.
Participation in company equity program.
Guaranteed semi-monthly paycheck (24).
Company-sponsored DashPass.
18 days of paid time off.
9 paid holidays (5 set days + 4 "floating" holidays).
Professional development opportunities.
Medical + HSA, Dental, and Vision coverage through Cigna.
Up to $9,000 in post-maternity childcare assistance
401(k) plan with company match.
Employee Assistance Program.
Short-Term Disability, Term-Life/AD&D Insurance, Critical Illness with Cancer Insurance, Accident Insurance, Hospital Confinement Insurance, and Pet Insurance.