Operations Leader 1

Swift Transportation•Opelika, AL

11d•Onsite

About The Position

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Requirements

Previous leadership experience required
A minimum of one year of experience in Swift Driver Leadership, Planning or CSR position.
The Driver Leadership/Planner/CSR experience may be substituted with 2+ years of Swift Driver experience in conjunction with a minimum of 2 years of prior leadership experience.
Ability to lead others
Ability to communicate well with others
Ability to transfer knowledge
Organizational skills
Professional appearance
Ability to take direction from leaders
Detail oriented
Bachelors or equivalent combination of education and/or experience required.
Candidates must be authorized to work in the U.S.
The Company does not sponsor employment visas.

Nice To Haves

Knowledge of the transportation industry preferred

Responsibilities

Serve as the Fleet Leader or Planning Leader while taking on additional Operations or Customer Service leadership responsibility for terminals with 250-500+ trucks. For Express lanes, oversee the continued growth of Express business.
Assume responsibility for Terminal functions in the absence of the Terminal Leader, if so designated.
Act as liaison between various internal department personnel; ensure the various departments are communicating needs and opportunities for improvement.
As designated by leadership, perform set functions such as: Purchase of office supplies, Staff scheduling, Monitoring trailer pools, Driver compliance and driver relation issues.
Address customer relations issues.
Monitor and evaluate the performance of designated department personnel and any other assigned staff.
Monitor outbound freight within designated planning center and act as 'Service Champion' to identify service issues; manage expectations and collaborate with internal department personnel to provide resolution and execute better service opportunities.
Review terminal reports such as productivity, unmanned trucks, crashes, work comp, Driver Controlled Idle (DCI), risk analysis, and all other reports as assigned by leadership.
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
May perform additional duties as assigned by leadership.