Operations Lead, Part-Time - Laguna Beach

Faherty Brand•Laguna Beach, CA

6d•Onsite

About The Position

This role involves leading the way in supporting the timely follow-through and execution of company directives and standards. Through advanced planning, time management, team development, and delegation, you will create an inclusive environment that embodies Faherty Brand values and culture. You will provide actionable feedback to maintain good vibes, inclusion, and directive compliance, driving individual and team performance. Additionally, you will ensure a positive representation of the brand by utilizing business tools and market-specific insight to maximize results in People, Sales, Visual Merchandising, and Operations.

Requirements

Multiple years of leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
Adept with technology and apps, including but not limited to Google Suites and MS Office, and familiar with industry-related blogs and feeds.
Strong communication skills with the ability to effectively communicate across a multitude of channels.
Demonstrated ability to assist a leadership team with coaching and development.
Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Responsibilities

Process in-store sales, returns, and exchanges.
Drive Guest Capture & Retention through personalized communication and maintaining client information.
Assist in the planning and execution of in-store events.
Analyze key business metrics to identify performance improvement opportunities.
Utilize business tools and market-specific insight to drive results.
Manage cash procedures including opening/closing registers, bank deposits, and change orders.
Collaborate with the Leadership Team for monthly supply orders.
Prepare the store and team for monthly assessments.
Communicate successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area.
Represent and reinforce brand standards through strong visual presentation.
Support floor moves based on seasonal roll-outs.
Ensure the sales floor is fully restocked based on sell-through.
Uphold and drive goals, fostering a positive atmosphere.
Champion high standards that empower others to excel.
Recognize and highlight individual and team performance.
Communicate effectively and collaborate to build trust.