Operations Lead - DEN

ACTS Brand•Denver, CO

1d•Onsite

About The Position

ACTS-Aviation Security, Inc. has an immediate opening for an Operational Lead Security Agent at the DEN airport in Denver, Colorado. Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Requirements

A minimum of 2 years supervisory experience
Must be at least 18 years old.
Strong administrative skills.
Must have excellent knowledge of operation.
Must possess both written and oral communication skills in English.
New employees required to complete an FBI fingerprint check (SIDA Badge) and a confirmed 10-year background check (10 year listed; 5 year verified)
Ability to bend, push, and lift up to 30 pounds on a regular basis in order to perform the essential functions of the job.
Security Mindset – take pride in keeping the skies safe and the flights secure
Trust - keeping promises and speaking the truth.
Customer Focused - the willingness to listen and the duty to act – promptly and appropriately.
Team Spirit - integrity, experience, collaboration and open communication.
Innovation – creativity, seeking new ideas, continuous improvement though anticipating change and adapting to it.
Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

Responsibilities

Service Supervisors provide support to GSI Leads and Security Agents (SC) in the daily activities established by the customer’s requirements.
Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
Serves as a liaison for the Local Airline Customers, Host Catering units, and FAA or other Government Authorities.
Ensures and maintains all security related records as indicated by the local Airline Customers, FAA, and other Government Authorities.
Ensures that all Government, Customer, Airlines, and local requirements are met.
Reports all daily, weekly, monthly activities to the appropriate member of management.
Conducts and ensures that all training and orientation are provided to employees.
Works with Regional HR Manager to recruit, hire and retain highest quality security Agents.
Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
Performs all other duties as assigned by ACTS-Aviation Security management.