Den Host/Cashier

Treasure Bay LLCBiloxi, MS
Onsite

About The Position

This position is for a Host/Cashier at the Den, with an effective date of 04/01/2024. The role involves greeting and seating guests, managing to-go orders, handling payments, and providing information about the establishment's offerings and amenities.

Requirements

  • High school graduate or GED equivalent.
  • Able to speak, read, write, and understand the primary languages of the work location.
  • Knowledge of the sequence of service and buffet procedures, generally involving one year minimum, as a bus person.
  • Customer oriented.
  • Must have full knowledge of taking to go and entering orders into the POS system properly.
  • Must have experience in closing out checks and handling cash, credit card, coupon, discount vouchers and comp transactions properly.
  • Must have full knowledge of all food and beverage offerings, prices, menu descriptions and daily specials.
  • Complete all required side work.
  • Follow all Treasure Bay departmental safety and sanitation policies and procedures.
  • Maintain appearance standards as outlined by Treasure Bay.
  • Provide information and explain Players Club benefits and promotions as well as other Hotel amenities to guests.
  • Maintain consistent attendance record.
  • Set up server seating chart.
  • Make sure menus, silverware, thermal paper, pens, note pads, toothpicks, mints, a sanitation bucket and towel are stocked at the host stand.
  • All side work should be kept up with throughout your shift as well as at the conclusion of every shift. There should never be a mess for an oncoming shift and all items should be stocked.

Nice To Haves

  • One year minimum experience as a bus person.

Responsibilities

  • Greet and seat guests.
  • Be friendly and courteous at all times.
  • Take to-go orders and enter them into the POS system properly.
  • Close out checks and handle cash, credit card, coupon, discount voucher, and comp transactions properly.
  • Have full knowledge of all food and beverage offerings, prices, menu descriptions, and daily specials.
  • Complete all required side work.
  • Follow all departmental safety and sanitation policies and procedures.
  • Maintain appearance standards.
  • Provide information and explain Players Club benefits and promotions, as well as other Hotel amenities to guests.
  • Maintain a consistent attendance record.
  • Set up server seating chart.
  • Ensure menus, silverware, thermal paper, pens, note pads, toothpicks, mints, a sanitation bucket, and towel are stocked at the host stand.
  • Keep up with all side work throughout the shift and at the conclusion of every shift, ensuring no mess for the oncoming shift and all items are stocked.
  • Perform other duties as required by management.
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