Operations Lead - Cold Chain

Pet Food Experts,LLC•East Cocalico Township, PA
•Onsite

About The Position

Join the Pack at Pet Food Experts! With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!

Requirements

  • Experience in safely operating warehouse equipment (e.g. forklift, pallet jack, high reach truck), preferred
  • Candidate must have the ability to read, write and understand English, including identifying numbers
  • Strong attention to detail and accuracy
  • Willing and able to make decisions within the Team Leader area of responsibility (leading by example, delegating work, evaluating performance, motivating, training employees, etc.)
  • Candidate must have reliable transportation, flexible schedule, solid attendance and a positive, professional attitude and demonstrated ability to lead a team through motivation and mentoring

Responsibilities

  • Performing the functions and accountabilities required in the Outbound Operations Department including supporting the Warehouse Management Team with training, leading and directing other warehouse personnel in the absence of management or when required to do so.
  • Performing the functions and accountabilities required for the operations team.
  • Support the Warehouse Management team with training, leading, and directing other warehouse personnel in the absence of management or when required to do so.
  • Support the Warehouse Management Team in leading by example, motivating and inspiring the warehouse employees to maintain high performance and safety standards.
  • Maintain a clean and organized work space.
  • Perform functions, accountabilities and supporting activities while complying with safety procedures, rules and regulations.
  • Assist other departments on an as needed basis.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) with Employer Match
  • Safety Footwear Reimbursement
  • Overtime Pay
  • Paid Holidays
  • Employee Discounts on Pet Food & Supplies
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