Operations Lead – AI Creator Platform (WorkSolo)
Tencent•Los Angeles, CA
•Onsite
About The Position
WorkSolo is a professional creation tool built for AI creators. It empowers independent creators, studios, and creative professionals with AI-native workflows to ideate, produce, and publish high-quality content — from concept to final output. As we scale internationally, we're looking for a seasoned operations leader to grow and cultivate our global AI creator community.
Requirements
- 4–7 years of experience in user/product/community/social media operations within tech, entertainment, or AIGC platforms
- Deep familiarity with the global AI creator tools landscape — including generation tools (Midjourney, Runway, Pika, Kling), creation workflow tools (Notion AI, Canva AI, Adobe Firefly), and creator platform ecosystems (YouTube Studio, TikTok Creator Marketplace, Patreon)
- Proven track record of building and managing creator/UGC communities from early stage
- Hands-on experience with Western social platforms (TikTok, YouTube, Instagram, Discord, Reddit, X)
- Strong data literacy; comfortable using analytics tools (Amplitude, Mixpanel, Looker, etc.)
- Excellent written and verbal English communication
Nice To Haves
- Mandarin Chinese is a strong plus for HQ collaboration
- Self-starter with startup mentality; comfortable operating with ambiguity in an early-stage international expansion
- Experience with OPC (Open Platform Creator) programs or equivalent creator partnership ecosystems is strongly preferred
Responsibilities
- Design and execute full-funnel user operations strategies covering acquisition, activation, retention, and monetization for overseas markets
- Build data-driven user insight systems; define and track core metrics (DAU, MAU, retention rate, LTV, conversion)
- Run A/B tests and lifecycle campaigns to optimize user engagement across the platform
- Serve as the voice of the international user to the product and engineering teams; synthesize feedback into actionable insights
- Drive feature adoption through localized operational campaigns, tutorials, and onboarding programs
- Collaborate cross-functionally with product, design, and data teams to prioritize market-specific requirements
- Build, grow, and manage creator communities across platforms (Discord, Reddit, X/Twitter, YouTube, TikTok)
- Identify, recruit, and nurture KOLs, KOCs, and UGC/PGC creators; design tiered creator programs and ambassador initiatives
- Organize community events, creator challenges, themed campaigns, and beta programs to drive engagement
- Deeply familiar with OPC (Open Platform Creator) ecosystems and creator incentive structures
- Own WorkSolo's overseas social media presence (Instagram, TikTok, YouTube, X/Twitter); develop content calendar and brand voice
- Collaborate with creators on UGC campaigns and co-creation initiatives
- Track and report on content performance; optimize publishing strategy based on data
- Stay at the forefront of the global AI creator tools ecosystem (workflows, toolchains, emerging platforms, and creator behavior trends); understand how AI creators discover, adopt, and evangelize creation tools
- Identify and execute strategic partnerships with creator platforms, AI tool communities, and content distribution channels
- Represent WorkSolo at industry events, creator conferences, and AIGC community gatherings
Benefits
- medical, dental, vision, life and disability benefits
- participation in the Company’s 401(k) plan
- up to 15 to 25 days of vacation per year (depending on the employee’s tenure)
- up to 13 days of holidays throughout the calendar year
- up to 10 days of paid sick leave per year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
