Operations Lab Manager

Chemtrade•Parsippany-Troy Hills, NJ

4d•$180,000 - $190,000•Remote

About The Position

We are seeking an experienced manager to supervise UPA laboratory operations in Cairo, Ohio, Tulsa, Oklahoma, and Riverton, Wyoming. This role includes providing technical leadership, managing suppliers for laboratory equipment, and engaging proactively with customers to ensure consistent, efficient performance across all laboratories. The successful candidate will ensure adherence to the highest standards of quality and customer service.

Requirements

10 years of direct semiconductor laboratory experience a plus
ISO 17025 Experience
Experience working with semiconductor customers
Experience managing laboratory personnel
Knowledge of laboratory tools, such as ICPMS, HPIC, and TOC at a minimum
Understanding of Cleanroom Class Verification, Cleanroom Protocol, and requirements
Experience and knowledge of understanding and translating customer requirements
Experience in troubleshooting contamination issues.
Willing to Travel to Laboratory Sites; travel up to 50%
Minimum of a bachelor’s degree in chemistry or science related field.
Demonstrated team leadership skills and a desire to participate in a highly competitive business endeavor requiring a high degree of quality.
Experience leading and managing a large team.
Excellent knowledge of quality management systems and processes,
Strong customer focus, including leading customer resolution.
Direct Chemical Manufacturing experience a plus
A keen eye for detail and a result driven approach.
Excellent team management, leadership, and organizational skills
Experience using Microsoft office tools: Excel, Word, PowerPoint, Power Automate, LIMs
Kaizen, Quality System Six Sigma yellow belt or Green Belt a Plus
Exemplify strong leadership qualities by inspiring and guiding team members through effective communication, collaboration, and the ability to influence positive outcomes.
Analyzing workforce trends and needs to align staffing levels with business goals. Making decisions about hiring and restructuring as needed.
Onboard direct reports to ensure smooth integration into the company.
Setting clear performance expectations, conducting performance reviews, providing feedback, and addressing performance issues. Develop performance improvement plans when necessary.
Identifying training needs and supporting employees in acquiring new skills and knowledge to enhance their job performance and career growth.
Promoting diversity, equity, and inclusion initiatives to create a diverse and equitable workplace.
Cultivate a culture of appreciation by acknowledging and celebrating team members' achievements, promoting motivation and job satisfaction.
Act based on employee engagement results in driving positive organizational change and fostering a more engaged workforce.
Addressing workplace conflicts and disputes promptly and fairly. Promoting open communication and resolving issues to maintain a harmonious work environment.
Promoting a safe working environment, assisting in developing safety protocols, and addressing health and safety concerns.
Must be highly organized, possess strong attention to details and lead a team of inspectors.
Exceptional analytical and problem-solving skills. Detail-oriented with a commitment to quality.
Must have Sharepoint experience
Competent in problem solving and multitasking, self-motivated.

Responsibilities

Oversee and manage all UPA laboratory locations.
Implement standardized laboratory procedures at every site.
Direct the management of laboratory equipment, maintenance, and vendor relationships.
Develop and write laboratory procedures
Serve as the primary technical contact for both internal and external customers.
Monitor laboratory performance and initiate and lead continuous improvement projects and initiatives.
Train and guide laboratory personnel in compliance with ISO 17025 standards.
Ensure consistent data reporting practices across all laboratories.
Administer the Change Control Process for laboratory modifications.
Communicate customer requirements to laboratory teams.
Support the implementation of LIMS across all locations.
Define and execute Laboratory Goals/KPI’s to Drive Improvement
Manage the Laboratory Business Continuity Plan.
Lead the application of standardization tools throughout all laboratory sites.
Ensure employees receive comprehensive training regarding equipment, and procedures
Responsible for new tool Qualification including MSA’s
Support Customer Qualification by analyzing and reporting data.
Implementation of 6S across all Laboratories.
Mentor/Supervise direct reports, coordinating and checking work activities as applicable.
Communicates effectively and constructively with all teams to ensure alignment to direction and goals.
Knowledge of Quality Management Tools to perform statistical data analysis.