Operations Internship

Critical Response Group • Hillsborough Township, NJ

1d

About The Position

As a summer intern supporting the Operations team, you’ll help keep projects organized and moving forward from start to finish. You’ll get hands-on experience working with real client projects and collaborating across teams. You will receive guided training and work closely with the Senior Director of Operations, Team Leads, and Project Managers. You will gradually take on more responsibility as you get comfortable and will be given a manageable workload to support the team and build your skills. You will learn how projects move from initial order to final delivery, best practices for client communication and follow-ups, and the use of internal tools (like Monday.com, Google Workspace, and more). You will also learn how cross-functional teams collaborate to deliver a final product.

Requirements

• Project Management & Field Mapping skills
• Ability to organize and track project timelines
• Skills in gathering and organizing project materials
• Experience with internal systems for project notes and updates
• Collaboration skills with different teams
• Ability to monitor project progress and flag delays
• Familiarity with client communication and managing expectations
• Knowledge of how projects move from initial order to final delivery
• Understanding of best practices for client communication and follow-ups
• Experience with internal tools (like Monday.com, Google Workspace, and more)
• Understanding of how cross-functional teams collaborate

Responsibilities

• Assist with organizing and tracking project timelines from kickoff to final delivery
• Help gather and organize materials like floor plans and client information
• Support sending project updates and proof materials to clients
• Keep project notes, files, and updates accurate in internal systems
• Work with different teams (Operations, Cartography, Sales) to keep projects on track
• Help monitor project progress and flag any delays or missing information
• Assist with both new projects and smaller updates to existing ones
• Learn how to manage client communication and expectations

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed