Operations Intern- Fall 2026
About The Position
As an Operations Intern at BHI Senior Living, you will be a trusted contributor on a team dedicated to efficiency, service, and operational excellence. You will gain hands-on experience through project support, process initiatives, and cross-functional collaboration. The BHI Internship Program is an 11.5-week cohort experience designed to provide students with project-based, hands-on learning within a department aligned with their current field of study. Interns gain practical experience while contributing to meaningful work that supports organizational goals. Throughout the program, interns participate in professional development opportunities, including CliftonStrengths workshops and engagement with members of BHI’s executive leadership team. The program is structured to support a healthy school–work balance, with flexible scheduling that accommodates academic commitments.
Requirements
- Pursuing a Bachelor’s degree in health administration or related degree.
- Passion for caring for seniors with industry interest.
- Excellent organizational and time management skills.
- Strong interpersonal skills, ability to communicate effectively with diverse audiences.
- Willing and able to travel to any BHI Community.
Responsibilities
- Support operational data collection and reporting, including basic dashboards and summaries for campus and regional leaders.
- Observe and document frontline processes across campus departments and assist with improvement and follow-up tracking.
- Help standardize policies, procedures, and tools by organizing, formatting, and maintaining documentation.
- Assist with project coordination for leadership initiatives by preparing trackers, meeting notes, and deliverables.
- Participate in campus rounds and help summarize observations, risks, and improvement opportunities.
- Support resident experience efforts by organizing feedback and helping track service recovery actions.
- Provide general administrative, communication, and ad hoc support related to operational priorities while maintaining confidentiality.
Benefits
- Paid internship
- Cohort experience with exposure across departments
- Hands-on experience in the senior living industry
- Professional development weekly
- Paid holidays
- Access to Employee Assistance Program (EAP)
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What This Job Offers
Career Level
Intern
Number of Employees
1-10 employees
