Operations Intern - Entec

Ravagon Manufacturing • Orlando, FL

5d • Hybrid

About The Position

Exposure to the Commercial organization (Technical Sales) via Commercial Assignment(s) such as Technical Support Help Desk, Marketing Assignments, and Product support related assignments. Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. Under direct supervision, the Commercial Operations Intern will assist with the following:

Requirements

• Currently pursuing a Bachelor’s degree in Plastic Engineering or related field.
• Academic coursework in accounting is required.
• Strong attention to detail and a willingness to learn
• Basic proficiency in Microsoft Excel and Word
• Strong communication and teamwork skills
• Ability to follow detailed instructions and ask questions when clarification is needed
• Valid driver’s license – required
• Proficiency in English required

Nice To Haves

• Prior internship or relevant experience a plus.
• Bi-Lingual – Spanish or Portuguese is a plus

Responsibilities

• Assist in gathering and analyzing data on industry trends, competitors, and customer behaviors to support strategic decision-making. Compile insights into presentations or reports for internal teams.
• Support the commercial team with customer communications, quote preparation, order entry, and CRM data maintenance. Assist in tracking sales performance metrics and customer feedback.
• Help manage and update customer accounts and contact databases. Coordinate with internal teams to resolve basic customer inquiries or issues.
• Assist in the preparation and organization of pricing documents, customer proposals, and contract summaries. Support the commercial team during negotiations by preparing documentation and conducting financial comparisons.
• Participate in cross-functional projects involving product launches, promotional campaigns, or customer onboarding. Track milestones, follow up with stakeholders, and ensure documentation is complete.
• Maintain organized records of sales activities, customer interactions, and market research. Support in the creation of monthly dashboards, KPI reports, and internal presentations.
• Interface with marketing, operations, supply chain, and finance teams to gain broad exposure to the business. Participate in team meetings, offering insights from a fresh perspective.
• Attend training sessions, shadow commercial leaders, and complete assigned development activities. Stay informed on industry news, market trends, and internal product updates.
• All other duties as assigned

What This Job Offers

• Career Level: Intern