Operations Implementation and Special Project

Revelation Pharma LLC•Remote, US,

10d•$150,000 - $180,000

About The Position

The Operations Implementation and Special Projects Strategist is a collaborative, forward-thinking role at Revelation Pharma, LLC focused on driving meaningful progress across the network through disciplined project execution and workflow design. Reporting to the VP of Operations, this position serves as the engine behind operational change — translating corporate priorities into structured projects, optimizing how workflows across teams, and ensuring that new initiatives land with lasting impact. This role is well-suited for someone who thrives on bringing order to complexity — who can assess how work gets done, identify where friction lives, and design better paths forward. The Strategist does not simply manage tasks; they architect the operational systems and implementation frameworks that allow Revelation Pharma to scale its programs, improve performance, and execute with consistency across all departments affected.

Requirements

Bachelor’s degree required in Business Administration, Healthcare Administration, Operations Management, or a related field
3–6 years of experience in operations, project management, or a cross-functional strategy role — preferably within compounding pharmacy
Demonstrated track record of managing multi-department initiatives from scoping through implementation, with clear accountability for outcomes
Experience identifying operational inefficiencies and designing workflow improvements that teams can realistically adopt
Comfortable working with financial data and connecting operational decisions to business outcomes without needing to be a finance expert
Strong relationship-builder who earns trust across departments by being collaborative, consistent, and genuinely invested in others’ success
Clear communicator — written and verbal — with the ability to translate complex operational issues into straightforward recommendations for leadership
Organized and detail-oriented, with the ability to manage multiple workstreams and shifting priorities without losing sight of the bigger picture
Comfortable with ambiguity and able to bring structure to situations that don’t yet have clear answers
Curious and solutions-oriented, with a low ego and a high bias toward action
Familiarity with project management tools (e.g., Asana, Monday.com), Microsoft Office, and operational reporting platforms
Driver of Results

Nice To Haves

Master’s degree (MBA, MHA, or equivalent) or PharmD preferred
Working knowledge of AI and automation concepts as they apply to healthcare operations is a plus

Responsibilities

Partner with the VP of Operations to evaluate incoming initiatives and determine scope, ownership, resource requirements, and timeline before work begins.
Develop implementation plans that give all stakeholders a shared understanding of goals, deliverables, dependencies, and success criteria.
Triage competing priorities and help leadership make informed decisions about sequencing and resource allocation across the project portfolio.
Identify early in the lifecycle which departments, vendors, or external partners will be required — and begin alignment before dependencies become bottlenecks.
Lead cross-functional workstreams by convening the right people, maintaining accountability for action items, and keeping momentum across multiple departments simultaneously.
Serve as the VP of Operations’ designated representative in planning conversations, carrying priorities into the work and carrying outcomes and updates back to leadership.
Proactively manage stakeholder communication — ensuring department leads, leadership, and project participants always know where things stand and what is expected of them.
Navigate organizational complexity and competing interests with professionalism, keeping projects on track without sacrificing relationship quality.
Build go-live checklists, training plans, and change management protocols into every major initiative so that new programs launch with staff prepared and workflows established.
Monitor early-stage implementation closely to identify adoption gaps or workflow breakdowns before they become entrenched with problems.
Conduct structured post-implementation reviews that document lessons learned and feed continuous improvement into future projects.
Build repeatable playbooks for implementation patterns that will recur as the organization scales — reducing the burden on teams to reinvent the wheel each time.
Partner with the VP of Operations to stay closely aligned with corporate priorities and translate those priorities into concrete, sequenced plans that departments can execute.
Maintain a shared, up-to-date view of active corporate initiatives and where each operational team plays a role — helping staff understand not just what they need to do, but why it matters.
Proactively spot areas where departmental operations and corporate direction may be drifting apart, and work collaboratively to realign before misalignment becomes a performance issue.
Support a culture of accountability across the Operations department — where teams have clear goals, understand expectations, and feel supported in meeting them.
Strategist for Research and Development, Patient Reported Outcomes, Residency Program, Call Center, Building Management, HIVERx, and Customer Service initiatives along with other needs of the operations leadership teams as they arise.
Maintain a working understanding of how operational decisions connect to Revelation Pharma’s financial performance — and bring that lens to project recommendations and workflow designs.
Help ensure that operational infrastructure — staffing, workflows, technology, and communication — is in place to support Non-GLP service line growth as new programs are introduced.
Bring a cost-conscious mindset to process improvement work, looking for ways to help departments do more with what they have before recommending additional resources.
Evaluate new program and technology investments with a practical eye toward both operational benefit and financial return, helping leadership make well-informed decisions.
Help develop operational reporting and dashboards that give leadership clear visibility into performance trends, including where costs are running ahead of expectations.