Operations Generalist

Constellation Institute•Berkeley, CA

6h•Onsite

About The Position

We’re seeking an Operations Generalist to increase our team’s capacity and scale up our impact. Reporting to the Director of Operations, you will be responsible for capacity planning, office space allocation, and a flexible portfolio of operations projects to support and enable our AI safety research center and programming. The exact scope of responsibilities will depend on your experience and areas of expertise. It will include some combination of: resource allocation, project management, process design and optimization, workflow automation, hiring, and people management. The ideal candidate has significant professional experience in 1-2 of these domains in a fast-paced and dynamic work environment. (Constellation’s vibe and pace is much closer to a growing startup than a traditional nonprofit.) In this cross-functional role, you’ll work closely with our various Operations and Programs teams. You’ll also get to interact with and support many of the world’s top AI safety experts.

Requirements

Experience building and maintaining scalable systems and processes at a fast-growing organization
Able to reliably track, manage, and prioritize a high volume of tasks, threads, and deadlines
Experience balancing urgent requests with ongoing responsibilities and longer-term initiatives
Skilled at synthesizing complex and disjointed data points into concrete, cohesive scenarios
Strong social skills and emotional intelligence; able to be friendly and professional with a wide range of external stakeholders, including executives
Able to gracefully set clear expectations and deliver difficult news
Clear, concise written communication with good grammar.

Nice To Haves

Care about AI safety and improving researcher productivity
Love solving optimization and spatial problems, like Tetris or jigsaw puzzles
Enjoy working in a fast-paced office environment
Can effectively prioritize and juggle a variety of competing requests
Have a service mindset and care about delivering a high-quality user experience
Like taking responsibility for and owning your portfolio of work

Responsibilities

Create and maintain forecasts of future space needs
Identify and solve resource crunches (e.g. from overlapping programs)
Develop scenarios to propose solutions
Engage stakeholders to align on organizational priorities
Develop good relationships with key stakeholders at each org we host
Proactively collect requirements on future needs
Identify opportunities for resource optimization (e.g. office swaps)
Triage inbound requests for space
Communicate decisions thoughtfully to external stakeholders
Identify improvements to current capacity planning and space assignment processes
Build/implement better tools to reduce manual work, improve accuracy, or support other teams
Work closely with Data & Systems Lead to leverage existing data for improved accuracy or automation
Own other operational domains or projects over time, selected in collaboration with your manager based on your skills and interests.