Operations & Fulfillment Analyst

Lovevery•Boise, ID

About The Position

The Warehouse and Logistics Analyst supports global warehouse operations, outbound shipping performance, and inbound ocean freight execution. This role is responsible for managing day-to-day 3PL performance, auditing shipping and compliance processes, and ensuring efficient movement of goods through the network. It requires strong experience in warehouse operations and logistics, with a focus on cost optimization, service level adherence, and operational visibility.

Requirements

2+ years’ experience in inventory management, warehouse operations, or logistics on a global scale.
2+ years’ experience in warehouse operations or 3PL management.
Experience with ERP systems (NetSuite preferred).
Proven ability to track and improve KPIs for fulfillment, labor, and cost.
Strong project management skills with ability to manage multiple warehouses and regions.
Excellent communication skills with both internal stakeholders and external partners.
Willingness to travel internationally 2-4 times per year.

Responsibilities

Serve as the daily point of contact for eight global warehouses, supporting issue resolution and operational alignment.
Monitor warehouse performance to ensure timely and accurate fulfillment, identifying and addressing backlog risks.
Track and support adherence to KPIs and SLAs across warehouse partners.
Audit warehouse processes and maintain logs to ensure operational accuracy and compliance.
Audit outbound shipping to ensure appropriate carrier and service level selection.
Identify opportunities to optimize shipping cost and performance through service selection and routing.
Own quoting and re-bidding processes for carrier services to reduce cost and improve service levels.
Own inbound ocean freight execution, including booking coordination, tracking, and on-time delivery to warehouses.
Track shipments and escalate risks that may impact inventory availability.
Support HTS code management and tariff compliance processes.
Validate shipment and customs documentation to ensure alignment with operational execution and escalate discrepancies.
Collaborate with the compliance team to ensure tariff codes are properly assigned and maintained.
Support validation of customs documentation with freight forwarders.
Maintain alignment between supplier data, shipping documentation, and compliance requirements.