OPERATIONS/FIELD SPECIALIST

The Kroger Co.•Vancouver, WA

2d•Onsite

About The Position

This role involves analyzing store operations data to identify opportunities and collaborating with the retail operations department and store leaders to implement corrective actions. The specialist will assist district managers in monitoring and troubleshooting application-related issues, partner with various departments to achieve Front-End goals, and ensure the effective implementation of marketing plans and operational initiatives to enhance customer experience. Responsibilities include discussing financial performance, overseeing technology implementations, monitoring new equipment and work methods, ensuring stores operate within expense goals, and reviewing operational measures with store leaders. The role also requires monitoring competitive situations, providing feedback on associate development, ensuring compliance with laws and policies, supporting food safety and sanitation, conducting Anti-Money Laundering audits, and traveling to store locations to provide support. The ability to perform essential job functions with or without reasonable accommodation is necessary.

Requirements

Proficient in Microsoft Office
Ability to recognize and protect highly confidential information
Ability to learn and enhance knowledge and skills in various job related areas
Proven success facilitating meetings varying in size and scope
Experience successfully identifying, adopting and leading change initiatives
Strong analytical, conflict management and problem resolution skills
Demonstrated ability to work collaboratively with committees and peer groups
Strong skills in leadership, interpersonal relationship building and the development of others
Excellent oral/written communication skills

Nice To Haves

Training curriculum facilitation certifications

Responsibilities

Analyze store operations data to identify opportunities and work with retail operations department/store leaders to take corrective action.
Assist district managers in monitoring/troubleshooting issues affected by various applications.
Partner with Asset Protection, KPF & Anti Money Laundering, Compliance, Division KTM and Division KSM to achieve Front-End goals.
Ensure implementation of division marketing plan and operation initiatives to improve overall customer experience.
Discuss store and department financial performance (sales, shrink, labor expenses, etc.) and other targeted goals with district manager and store leaders.
Ensure the effective implementation of technologies and upgrade releases and the use of systems.
Assist and monitor the installation, training, and follow-up of new equipment and/or work methods via coordinators.
Partner with district managers/store leadership to ensure stores operate within the expense goals.
Review operational measures (reports, scorecards) with store leaders and district managers.
Monitor competitive situations and significant activities.
Provide feedback to Retail Operations manager, district managers, and store leaders on the strengths and developmental opportunities of associates in the Front-End departments and ensure training and transition as required of new department managers.
Ensure compliance with federal, state and local laws, and company policies and standards on applications and/or programs.
Monitor and support Food Safety, Safety and Sanitation best practices.
Conduct annual Anti-Money Laundering audit for assigned stores.
Travel to various store locations to provide necessary support.