OPERATIONS/FIELD SPECIALIST D6

The Kroger Co.•Blendon Township, OH
•$64,400 - $112,700•Onsite

About The Position

Assess each store's ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions. Serve as the subject matter expert and liaison with Retail Operations and Front-End/KPF Manger to provide feedback on the effectiveness of the Enterprise operational plans/programs, systems and/or application opportunities. Partner with Asset Protection, KPF & AML Compliance, Division KTM and Division KSM to achieve Front-End goals. Coordinate division rollout and training for all Front-End solutions. Work with store management to identify store opportunities, analyze reports and make recommendations to improve sales, shrink, safety, profit and the customers shopping experience. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

  • Subject matter expert in retail operations.
  • Experience in analyzing reports and making recommendations.
  • Knowledge of sales, shrink, safety, and customer experience improvement strategies.
  • Understanding of company core values: respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

  • Assess each store's ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions.
  • Serve as the subject matter expert and liaison with Retail Operations and Front-End/KPF Manger to provide feedback on the effectiveness of the Enterprise operational plans/programs, systems and/or application opportunities.
  • Partner with Asset Protection, KPF & AML Compliance, Division KTM and Division KSM to achieve Front-End goals.
  • Coordinate division rollout and training for all Front-End solutions.
  • Work with store management to identify store opportunities, analyze reports and make recommendations to improve sales, shrink, safety, profit and the customers shopping experience.
  • Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.
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