OPERATIONS/FIELD SPECIALIST D4
About The Position
This role involves analyzing store operations data to identify opportunities and collaborating with the retail operations department and store leaders to implement corrective actions. The specialist will assist district managers in monitoring and troubleshooting issues related to various applications, and partner with several departments including Asset Protection, Compliance, and Marketing to achieve Front-End goals. Key responsibilities include ensuring the implementation of marketing plans and operational initiatives to enhance customer experience, discussing financial performance with store leaders, and overseeing the effective use and implementation of technologies and system upgrades. The role also requires assisting with the installation and training of new equipment and work methods, ensuring stores operate within expense goals, and reviewing operational measures with store leaders and district managers. Additionally, the specialist will monitor competitive situations, provide feedback on associate performance and development, ensure compliance with laws and company policies, and support Food Safety, Safety, and Sanitation best practices. An annual Anti-Money Laundering audit for assigned stores is also a responsibility, along with traveling to various store locations to provide support. The ability to perform essential job functions with or without reasonable accommodation is required.
Requirements
- Proficient in Microsoft Office
- Ability to recognize and protect highly confidential information
- Ability to learn and enhance knowledge and skills in various job related areas
- Proven success facilitating meetings varying in size and scope
- Experience successfully identifying, adopting and leading change initiatives
- Strong analytical, conflict management and problem resolution skills
- Demonstrated ability to work collaboratively with committees and peer groups
- Strong skills in leadership, interpersonal relationship building and the development of others
- Excellent oral/written communication skills
Nice To Haves
- Training curriculum facilitation certifications
Responsibilities
- Analyze store operations data to identify opportunities and work with retail operations department/ store leaders to take corrective action
- Assist district managers in monitoring/troubleshooting issues affected by various applications
- Partner with Asset Protection, KPF & Anti Money Laundering, Compliance, Division KTM and Division KSM to achieve Front-End goals
- Ensure implementation of division marketing plan and operation initiatives to improve overall customer experience
- Discuss store and department financial performance (sales, shrink, labor expenses, etc.) and other targeted goals with district manager and store leaders
- Ensure the effective implementation of technologies and upgrade releases and the use of systems
- Assist and monitor the installation, training, and follow-up of new equipment and/or work methods via coordinators
- Partner with district managers/ store leadership to ensure stores operate within the expense goals
- Review operational measures (reports, scorecards) with store leaders and district managers
- Monitor competitive situations and significant activities
- Provide feedback to Retail Operations manager, district managers, and store leaders on the strengths and developmental opportunities of associates in the Front-End departments and ensure training and transition as required of new department managers
- Ensure compliance with federal, state and local laws, and company policies and standards on applications and/or programs
- Monitor and support Food Safety, Safety and Sanitation best practices
- Conduct annual Anti-Money Laundering audit for assigned stores
- Travel to various store locations to provide necessary support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
