Operations Field Manager - Construction

Workbridge LLC•Staunton, VA

2h•$65,000 - $85,000•Onsite

About The Position

The Operations Field Manager is responsible for leading field operations, workforce execution, and client support across active construction sites and service lines. This role serves as a key operational point of contact for assigned clients and acts as a bridge between Operations, Human Resources, and Recruiting to ensure alignment across staffing, onboarding, performance management, compliance, and workforce planning. This exempt position exercises independent judgment in managing labor deployment, employee performance, jobsite coordination, and service delivery. The ideal candidate is a strong field leader who can manage multiple priorities in a fast-paced environment while ensuring operational excellence, workforce accountability, and client satisfaction.

Requirements

3–5 years of experience in field operations, staffing, or workforce management
Experience supporting construction, facilities, or janitorial environments
Strong knowledge of scheduling, timekeeping, and payroll coordination
Proven ability to manage multiple priorities in a fast-paced environment
Excellent communication, organization, and problem-solving skills
Proficiency in Microsoft Office and workforce management systems
Understanding of labor cost drivers (overtime, utilization, attendance, headcount)
Experience building KPI reports and presenting insights
CPR/First Aid Certification (or ability to obtain)
Valid driver’s license with a strong driving record
Ability to pass pre-employment background check and drug screening

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Oversee daily field operations across active jobsites to ensure appropriate staffing, productivity, and service delivery
Coordinate workforce deployment aligned with project schedules and operational demands
Provide leadership and direction to field employees and frontline supervisors
Monitor jobsite activity and resolve operational challenges (staffing gaps, delays, shifting priorities)
Partner with clients, contractors, and internal teams to ensure smooth execution
Respond to schedule changes, weather disruptions, and urgent field needs
Maintain strong relationships with field teams and jobsite leadership
Oversee employee scheduling, attendance tracking, and timekeeping processes
Review and approve time records; monitor overtime and resolve discrepancies
Partner with HR and Payroll to ensure accurate and timely payroll processing
Monitor labor utilization, headcount, and hours worked
Investigate labor variances and implement corrective actions to control costs
Ensure all records are accurate, complete, and audit-ready
Partner with HR and Recruiting on workforce planning, hiring, and onboarding readiness
Coordinate staffing across construction sites, including skilled trades and general labor
Reinforce onboarding execution, including documentation and jobsite expectations
Escalate employee relations, attendance, and performance concerns to HR
Ensure consistent enforcement of policies, procedures, and safety standards
Provide feedback on hiring quality, workforce performance, and retention trends
Support workforce stability through strong communication and accountability
Serve as the primary operational point of contact for assigned clients
Ensure staffing levels, hours worked, and service delivery meet client expectations
Identify and escalate risks impacting service, cost, or client satisfaction
Support billing accuracy by validating time records and staffing data
Maintain professional and responsive client communication
Identify opportunities to improve service delivery and account performance
Enforce company policies, OSHA standards, and applicable employment laws
Reinforce PPE usage and safe work practices across all jobsites
Monitor jobsite conditions and escalate safety concerns immediately
Support incident reporting, documentation, and investigations
Assist with emergency response coordination in partnership with HR
Ensure employees follow jobsite rules and company expectations
Identify process improvements to reduce risk and improve efficiency
Utilize timekeeping, HRIS, and communication systems to manage workforce activity
Ensure consistent system adoption and compliance across field teams
Track and analyze key operational KPIs, including: Attendance Rate, Punch Error Rate, Technology Compliance %, Customer Satisfaction Score
Identify trends and implement corrective actions to improve performance
Provide reporting and insights to leadership for workforce planning and forecasting