About The Position

The San Francisco Department of Homelessness and Supportive Housing seeks an Operations Fellow to drive execution of Breaking the Cycle initiatives from planning into on-the-ground delivery. The Fellow will coordinate program launch, operational workflows, and cross-department implementation for priority efforts including Journey Home expansion, family housing initiatives within the vehicular homelessness strategy, operationalizing Permanent Supportive Housing (PSH) portfolio re-balancing and recovery housing pilots, and supporting implementation of proactive homelessness prevention strategies. The Fellow will gain direct exposure to mayoral decision-making, applied experience implementing complex homelessness system initiatives, and opportunities to build leadership and operational execution skills within a large public system.

Requirements

  • Possession of a Bachelor's degree from an accredited college or university
  • Three (3) years of professional experience in public policy, operations, consulting, or program management related to healthcare and/or homelessness systems.
  • Demonstrated ability to navigate complex organizations, manage stakeholders, and translate strategy into implementation.

Nice To Haves

  • Two (2) years of supervisory experience.

Responsibilities

  • Operationalize key Mayoral initiatives and policy reforms related to Breaking the Cycle, including PSH rebalancing and exit flow work and recovery housing pilots.
  • Support implementation of homelessness prevention strategies.
  • Accelerate Journey Home implementation and expansion.
  • Manage operational rollout of family housing initiatives tied to the vehicular homelessness strategy.
  • Support implementation of citywide policy changes, including to shelter and PSH systems.
  • Track implementation milestones and identify operational barriers.
  • Provide executive updates highlighting progress, risks, and opportunities.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Paid holidays
  • Paid sick leave
  • Paid vacation
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