Operations Executive Assistant

Yrefy LLC•Phoenix, AZ

4d•Onsite

About The Position

The Operations Executive Assistant will add value to the organization through administrative support, communication, data analysis, and reporting. This role involves assisting with scheduling, meeting coordination, and calendar management for the Operations team. The assistant will monitor ongoing projects, follow up on deadlines, and serve as a liaison between the EVP and VP of Loan Operations and the Operations department. Responsibilities include managing emails and written communication, coordinating logistics for team activities, and generating weekly sales scorecards to track performance and identify training needs. The role also involves providing reports, offering solutions to improve business processes, and auditing bills for accurate expense reporting. Attendance at required meetings and training is expected, along with performing other assigned duties.

Requirements

Two years of experience reporting to the Executive/C-suite level executives
Advanced Excel skills.
Proficiency in Microsoft Excel and Microsoft Office Suite preferred.
Excellent interpersonal, communication, listening, and presentation skills.
The ability to work both as part of a team and independently.
Excellent problem-solving and analytical skills.
Completed some college with related experience.
Outgoing and decisive with a strong attention to detail.

Responsibilities

Assist with scheduling, meeting coordination, and calendar management to support the Operations team.
Monitor ongoing projects and follow up on deadlines and deliverables to ensure project completion.
Serve as a point of contact and liaison between the EVP of Loan Operations and the VP of Loan Operations and the Operations department.
Assists the EVP of Loan Operations and VP of Loan Operations with emails and written communication as needed.
Coordinate logistics for team activities, training sessions, and events.
Generate weekly sales scorecards to help monitor performance and identify training opportunities for continuous improvement.
Provides reports through office applications and offers solutions to improve business processes.
Assists with auditing the bills to ensure accurate expense reporting.
Attend all meetings and training courses as required.
Performs other duties as assigned.