Operations Excellence Manager

PS Logistics • Janesville, WI

10h • Onsite

About The Position

The Operations Excellence Manager leads systems, data, reporting, and technology initiatives across TA Services’ warehouse operations. The role drives standardization, process improvement, automation, and technology implementation to support current business needs and future growth.

The position develops operational excellence strategies involving WMS optimization, warehouse automation, JotForms, system enhancements, and new site implementations. It partners with Corporate IT and the PMO to ensure solutions are scalable, secure, sustainable, and aligned with business objectives. The role also standardizes reporting and systems across locations, leads cross-site improvement projects, supports resource optimization, and develops team members.

The position is based in Janesville, Wisconsin. Work is primarily in an office setting with regular engagement with warehouse operations and site leadership. Travel between warehouse locations may be required, along with occasional flexibility to support implementations, operational needs, and time-sensitive projects. The schedule is full-time, Monday through Friday, during standard business hours, with flexibility to support operational requirements.

Requirements

• Experience with Warehouse Management Systems (WMS), warehouse processes, systems configuration, or implementation support.
• Experience developing dashboards, reporting solutions, data structures, and automated reporting processes.
• Experience managing cross-functional projects, implementing process improvements, and driving measurable operational or cost-saving results.
• Familiarity with database concepts, data mapping, system integrations, and collaboration with IT or data teams.
• Proficiency with Microsoft Office, particularly Excel, and business intelligence or reporting tools.
• Ability to manage competing priorities, allocate resources effectively, and communicate technical concepts to technical and nontechnical audiences.
• Strong communication, collaboration, leadership, accountability, adaptability, attention to detail, and resourcefulness.
• Bachelor’s degree in a relevant field preferred; equivalent relevant experience may be considered in place of a degree.

Nice To Haves

• Experience with JotForms or similar workflow and form-building platforms.
• Experience with Power BI, SQL, or comparable data and analytics platforms.
• Strong knowledge in operational excellence, warehouse systems, data analytics, technology implementation, project management, or a related field.
• Bachelor’s degree in Information Systems, Information Technology, Data Analytics, Business Administration, Supply Chain Management, Operations Management, or a related field.
• Experience supporting or managing returnable and expandable packaging programs in a manufacturing, warehousing, or logistics environment.
• Knowledge of packaging return systems, dunnage management, reusable container programs, and related operational reporting and performance metrics.

Responsibilities

• Develop and execute strategies to improve warehouse operations through WMS optimization, warehouse automation, JotForms, system enhancements, and new site implementations.
• Partner with Corporate IT and the PMO to ensure technology solutions are scalable, secure, sustainable, and aligned with business objectives.
• Standardize dashboards, reporting, data mappings, and systems across warehouse locations.
• Drive reporting automation; maintain system documentation and work instructions; provide database power-user support in partnership with IT/Data; and lead JotForms planning and development.
• Lead cross-site technology and process improvement initiatives, including WMS configuration, new implementations, and workflow optimization.
• Own cost-saving initiatives at SILC and Janesville, evaluate emerging technologies, and establish project tracking and accountability measures to deliver measurable results.
• Coordinate with warehouse leadership, Corporate IT, PMO, HSE, Quality, Inventory, and other business partners to align priorities, secure reviews and approvals, and ensure consistent processes across sites.
• Optimize shared resources across locations and customer accounts while maintaining transparency and accountability for customer-funded resources.
• Lead, coach, and develop direct and indirect team members through clear expectations, performance feedback, cross-training, and career development opportunities.
• Foster collaboration, adaptability, accountability, and an enterprise-wide mindset while championing the TA Way and its core values.
• Support or manage returnable and expandable packaging programs, including material flow, asset tracking, inventory management, container utilization, and packaging lifecycle processes.
• Apply knowledge of packaging return systems, dunnage management, reusable container programs, and related operational reporting and performance metrics.

Benefits

• Competitive annual salary based on experience and qualifications.
• Accrue up to five days of PTO during the first year; two weeks of vacation plus one week of PTO accrue on the first anniversary.
• Medical, dental, vision, life insurance, and disability coverage.
• Doc-On-Demand.
• Tuition reimbursement.
• Paid volunteer day.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager