Performs basic technical support for printed circuit boards, subassemblies, production equipment, or other related company products. Work follows varied procedures, processes, and technical methods, with some discretion to select appropriate methods. Tasks can be complex and require judgment and initiative to resolve problems and make recommendations. The role works under general supervision, referring situations not covered by standard processes to a manager or higher-level employee. It may provide functional guidance to others performing similar work, act as a team lead, or demonstrate work methods to new employees. The position interacts with supervisors, coworkers, team members, and, when applicable, external contacts to exchange factual information and support problem solving. The role is based in a manufacturing environment and involves technical product and equipment support, troubleshooting, repair, testing, maintenance, records, and spare-parts tracking. Typical experience is zero to two years. Typical education is a two- or three-year community college diploma in a related field, or an equivalent combination of education and experience; educational requirements may vary by geography.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree