Operations Engineer

Hines•Marietta, GA

About The Position

The Operations Engineer operates and maintains building equipment and systems, including mechanical, electrical, plumbing, HVAC, and life-safety systems. The role performs preventive maintenance, troubleshoots failures, restores building services, completes service requests and work orders, and responds to facility emergencies. It also involves maintaining facility documentation and inventory, assembling and repairing office furniture, helping train apprentice engineers, and coordinating access for contractors and service personnel. The position requires a high school diploma or equivalent and two years of commercial HVAC or related experience. The engineer must complete the Hines Engineering Training program phase for the Building Engineer position, demonstrate proficiency in at least two Engineering Assessment Guidelines categories, and be able to train others in those areas. Applicable licenses or permits, such as EPA CFC Universal Certification, must be obtained within six months of promotion or eligibility if not already held. The work is approximately 80% indoors and 20% outdoors. It involves standing throughout the day, lifting 25 pounds or more, climbing stairs and ladders, accessing remote areas and confined spaces, and using a full range of manual dexterity. Assigned shifts may include early mornings, late evenings, weekends, and some holidays; overtime may be required as business needs dictate.

Requirements

High school diploma or equivalent from an accredited institution.
Two years of commercial HVAC or related experience.
Successfully complete the Hines Engineering Training program phase for the Building Engineer position.
Demonstrate proficiency in two or more categories of the Engineering Assessment Guidelines and the ability to provide training in those areas.
Interact with employees, visitors, and contractors with poise and diplomacy.
Understand company and assigned-property policies and procedures.
Have computer skills sufficient to administer and implement changing engineering-program requirements.
Read and understand written, oral, and schedule-form instructions, including equipment manuals.
Read and use testing equipment, including analog and digital multimeters, pressure and temperature indicating and recording devices, airflow measuring devices, and leak detection devices.
Know and properly use basic hand tools.
Understand correct use of power tools, including pneumatic, electric, or engine-drive tools, drill motors, saws, grinders, and impact wrenches.
Understand correct use of personal safety equipment.
Perform mathematical computations related to building operations and problem-solving building comfort and operational issues.
Communicate effectively verbally and in writing.
Maintain a calm demeanor during emergencies.
Obtain applicable city or government licenses or permits; if required credentials are not held upon hire or promotion, obtain them within six months of promotion or of becoming eligible.
Work indoors approximately 80% of the time and outdoors approximately 20% of the time.
Use olfactory, auditory, and visual senses; stand throughout the day; lift 25 pounds or more; climb stairs and ladders; access remote work areas and confined spaces; and use a full range of manual dexterity.
Meet the assigned property's shift requirements, which may include early mornings, late evenings, weekends, and some holidays.
Work overtime as business needs deem appropriate.

Nice To Haves

Prior experience servicing and maintaining rooftop HVAC units.

Responsibilities

Perform preventive maintenance on mechanical, electrical, plumbing, and HVAC equipment.
Operate, maintain, and repair mechanical, HVAC, MEP, and life-safety systems and equipment, making adjustments to maintain established building conditions within Facilities Manager guidelines.
Troubleshoot operational failures and restore building services under minimal supervision.
Order, stock, and inventory parts and supplies as directed by the Facilities Manager.
Assemble, install, reconfigure, and repair office furniture, including cubicles, workstations, desks, and shelving.
Assist with training and development of apprentice engineers.
Maintain and update equipment logs, maintenance records, inspection reports, operating procedures, guidelines, and other facility documentation.
Respond to and complete service requests and work orders promptly, documenting work performed and required follow-up.
Respond to building emergencies, equipment failures, leaks, alarms, and other facility incidents.
Provide access to and escort contractors, vendors, and service personnel while ensuring compliance with site security and safety requirements.