Operations Engineer

Hines•Marietta, GA

About The Position

The Operations Engineer operates, maintains, and repairs building equipment and systems, including mechanical, HVAC, plumbing, electrical, MEP, and life-safety systems. The role performs preventive maintenance, troubleshoots equipment and service failures, helps restore building services, and responds to facility emergencies. It also includes maintaining accurate facility records, fulfilling service requests and work orders, managing parts and supplies, assembling and repairing office furniture, assisting with apprentice engineer training, and escorting contractors and service personnel while observing site safety and security requirements. The position requires working indoors approximately 80% of the time and outdoors approximately 20% of the time. Shifts depend on the assigned property and may include early mornings, late evenings, weekends, and some holidays. Overtime may be required as business needs dictate.

Requirements

High school diploma or equivalent from an accredited institution.
Two years of commercial HVAC or related experience.
Interact with employees, visitors, and contractors with poise and diplomacy.
Understand company and assigned-property policies and procedures.
Successfully complete the Hines Engineering Training program phase for the Building Engineer position.
Demonstrate proficiency in at least two categories of the Engineering Assessment Guidelines and the ability to provide training in those areas.
Have computer skills sufficient to administer and implement changing requirements within engineering programs.
Read and understand written, oral, and scheduled instructions, including equipment manuals.
Read and use testing equipment, including analog and digital multimeters, pressure and temperature indicating and recording devices, airflow measuring devices, and leak detection devices.
Know and properly use basic hand tools, including socket sets, wrenches, pliers, screwdrivers, saws, and hammers.
Understand the correct use of power tools, including pneumatic, electric, or engine-driven tools, drill motors, saws, grinders, and impact wrenches.
Understand the correct use of personal safety equipment.
Perform mathematical computations related to building operations and problem-solving building comfort and operational issues.
Communicate effectively, verbally and in writing.
Maintain a calm demeanor in emergency situations.
When applicable, obtain required city or government licenses or permits, such as the EPA CFC Universal Certification Technician certificate. If required credentials are not held upon hire or promotion, obtain them within six months, subject to applicable eligibility standards.
Work the shift requirements of the assigned property, which may include early mornings, late evenings, weekends, and some holidays.
Work overtime when business needs deem it appropriate.

Nice To Haves

Prior experience servicing and maintaining rooftop HVAC units.

Responsibilities

Perform preventive maintenance on mechanical, electrical, plumbing, and HVAC-related equipment.
Operate, maintain, and repair mechanical, HVAC, MEP, and life-safety systems and equipment, making adjustments to maintain established building conditions within Facilities Manager guidelines.
Troubleshoot operational failures and restore building services under minimal supervision.
Order, stock, and inventory parts and supplies as directed by the Facilities Manager.
Assemble, install, reconfigure, and repair office furniture, including cubicles, workstations, desks, and shelving.
Assist with training and developing apprentice engineers.
Maintain and update equipment logs, maintenance records, inspection reports, operating procedures, guidelines, and other facility documentation.
Respond to and complete service requests and work orders promptly, documenting work performed and required follow-up.
Respond to building emergencies, equipment failures, leaks, alarms, and other facility-related incidents.
Provide access to and escort contractors, vendors, and service personnel throughout the facility while ensuring compliance with site security and safety requirements.