Operations Director

Tribute Companies•Wilmington, NC

9d•Onsite

About The Position

Tribute is a vertically integrated development, construction, and property management company that builds roughly $100 million annually, typically across three active multifamily projects each ranging from $20 million to $60 million and approximately 150 to 450 units. As we continue to grow, we are looking for a seasoned construction operator who can help teams execute more quickly and cost-effectively while maintaining strong standards for quality and safety. We are seeking an Operations Director to strengthen operating consistency, project visibility, process discipline, and cross-functional coordination across Tribute Construction. This is a senior construction operations role for someone who understands how projects actually get built and can turn good practices into clear, repeatable standards. This hands-on leadership role supports project managers, superintendents, purchasing, estimating, accounting, development, property management, design partners, and senior leadership by improving how information is organized, communicated, and acted on across the company.

Requirements

A strong construction operations background, ideally with meaningful multifamily experience.
Solid understanding of project management, field execution, buyout, purchasing, commitments, schedules, reporting, and project controls.
Enough financial and job-cost fluency to understand how operational decisions affect budgets, forecasts, commitments, and cost outcomes.
Experience improving process, documentation, visibility, and accountability across project teams.
The ability to document SOPs in a clear, practical, usable format.
Strong communication skills and the maturity to influence across office, field, accounting, development, and leadership groups.
The discipline to reinforce agreed-upon standards while maintaining trust and collaboration.
Willingness to be based in Wilmington, NC.

Nice To Haves

Experience with a respected regional or national builder.
Prior exposure to both office and field dynamics.
Experience with buyout tracking, RFP-to-commitment workflows, purchasing coordination, trade strategy, design coordination, permitting, consultant management, or construction document tracking.
Military background or another high-discipline leadership background.
Strong presence and maturity without ego; comfortable working in a family-run, high-trust business.

Responsibilities

Improve the quality, consistency, and usefulness of construction operations reporting.
Lead the organization, documentation, communication, and maintenance of Tribute's standard operating procedures.
Turn existing best practices into practical standards that reflect both office and field realities.
Help define, track, and communicate operational KPIs across purchasing, accounts payable, field management, buyout, design coordination, permitting, and project execution.
Maintain lessons learned and help convert them into improved procedures where appropriate.
Improve coordination among project managers, superintendents, purchasing, estimating, accounting, development, property management, consultants, and senior leadership.
Strengthen visibility into RFP-to-commitment status, buyout progress, purchasing strategy, trade strategy, and scope alignment.
Support design, permitting, consultant coordination, construction document tracking, and project-readiness workflows.
Document and communicate design decisions, open permitting items, consultant deliverables, and construction document status.
Identify opportunities for cost efficiency, schedule improvement, better coordination, and stronger operational follow-through.
Reinforce agreed-upon standards across field and office teams in a way that strengthens accountability without creating unnecessary friction.

Benefits

Cigna Medical Insurance for less than $40/month for individual coverage.
Employer-Paid Short-Term Disability.
401k Retirement Planning: 3% full match + 50% match on 4%-5%.
20% Employee Rental Discount.
11 Paid Holidays, including a Floating Holiday of your choice, Vacation & Sick Time.
Welcome Child Stipend.
$50,000 Group-Term Life Insurance & Long-Term Disability.
Additional Insurance Options available.
Company vehicle, per diem, and housing.
Relocation packages are available.