Operations Director - Hartselle Parks and Recreation

The Sports Facilities Companies•Hartselle, AL

16h•Onsite

About The Position

Hartselle Parks and Recreation is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hartselle, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Hartselle Parks and Recreation is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

Proven success in effectively managing a multi-faceted sports venue.
8-10 years' experience in youth, collegiate, professional or amateur sports at the director level.
Experience in managing staff scheduling and training.
Experience and success in delivering excellent customer service, executing high operational standards, leadership, and promoting a positive environment.
3-5+ years Food & Beverage experience at the supervisory or management level.
Action-oriented personality with a 'get it done' attitude and proficiency for efficiency.
Proven ability to evaluate team member performance based on established KPI's.
Proven ability to achieve goals in a fast-paced professional environment.
Bachelor's degree in recreation sports management or related field.
Excellent interpersonal, problem-solving and negotiating skills.
Must be a team player.
Excellent verbal and written communication skills.
Excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours).
Must possess current CPR / FIRST AID certifications or must be willing to obtain them within a specified timeframe.
Prior responsibility in daily P&L management and budget oversight.

Nice To Haves

Current forklift and aerial lift operator certifications.

Responsibilities

Management of the operations of the facility including but not limited to: maintenance, groundskeeping, sports programming, camps, sports tournaments, security & parking, environmental services, life safety and safety/risk management.
Work closely with all other departments to effectively manage staff scheduling and training.
Directly aligning with the venue's Mission Statement and Core Values.
Hiring, training and developing the Operations Team.
Providing direct oversight & leadership to the Operations Manager and Tournaments & Programming Manager roles.
Overseeing all food & beverage and concessions operations to ensure high standards of guest service, operational efficiency, cleanliness, safety, and profitability.
Assisting with the development, implementation, and monitoring of food & beverage operational procedures, staffing plans, and inventory controls.
Serving as an integral member of the Leadership Committee.
Providing necessary operational support to every department when needed.
Creating and developing relationships with rights-holders who produce events that align with the venue's Mission.
Producing high performing sports programming in every aspect of the customer experience.
Effectively managing the Operations Team budget year-over-year.
Assisting with new Team member orientation.
Striving for consistent growth in sports programming & sports tournaments.
Providing valuable operational input during venue-wide scheduling decisions.
Effectively managing the Emergency Action Plan.
Effectively managing the security & parking operations for the entire property.
Assisting with managing the access card/building key distribution & return process.
Ensuring venue-wide safety, risk management and OSHA compliance.
Taking a tremendous amount of pride in meeting the daily guest-readiness standards.
Serving as Manager-on-Duty (MOD) during scheduled shifts.