Operations Director - San Diego

Friends of the Children•San Diego, CA

1d•$85,000 - $95,000•Onsite

About The Position

Friends of the Children – San Diego is seeking a passionate and committed leader to establish and grow its new San Diego location. This role supports human resources, finance, information technology, social media & marketing, and other enabling functions to ensure operations are established and running optimally. The ideal candidate will possess strong business acumen, an entrepreneurial spirit, and a dedication to children. They should be skilled in implementing efficient processes and developing collaborative relationships built on trust, empathy, and healthy communication. The role requires a fierce commitment to putting children first and ensuring the organization's mission is executed with full community engagement.

Requirements

Bachelor’s Degree preferred.
A minimum of five years of operations experience.
Proficiency in Microsoft Word, Excel, and Outlook; familiarity with databases and office functions.
Exceptional customer service and interpersonal communication skills, and experience working with various constituencies.
Excellent written communication skills and attention to detail.
Highly organized and dependable; ability to work independently and maintain composure under pressure.
Ability to prioritize work and adapt to shifting demands and work situations, meet deadlines; maintain regular communication with supervisor regarding work plans, and proactively seek guidance regarding priorities and timelines.
Ability to maintain confidentiality, use good judgment, and follow procedures.
Ability to travel locally and adapt schedule to meet the organization’s needs (i.e., some evenings and an occasional weekend).

Nice To Haves

Familiarity with nonprofit organizations.
Basic knowledge of fundraising and events.
Database experience, donor databases preferred.
Experience working with children and families.
Experience working in a fast-paced start-up small business.

Responsibilities

Develop and implement HR processes and procedures, including recruitment and job postings.
Manage employee benefits enrollment, renewal, and answer employee questions about policies.
Oversee new employee onboarding and conduct necessary background checks.
Review and process expense reports, payroll, and prepare financial documents for the National finance team.
Partner with the National finance team on financial reporting and grant-related tasks.
Maintain organizational records, registrations, contracts, and inventory.
Coordinate logistics for Board of Directors meetings and employee appreciation events.
Serve as the first point of contact for visitors and callers, directing them appropriately.
Maintain an organizational calendar, take meeting notes, and coordinate IT support.
Process donations, prepare donor mailings, and assist with special event logistics.
Support program staff with event logistics, supply purchases, and data collection.
Manage facility maintenance, including contractor selection, landlord relations, and vendor communication.
Process and update donor records.
Prepare mailings to donors.
Manage special event registration and logistics.
Provide attendance and support at special events.
Coordinate staff event logistics, including scheduling, reservations, registrations, and catering.
Purchase food and program supplies.
Assist with surveys and data collection.
Assist with the reimbursement process.
Research and select contractors for facility needs.
Manage relationships with landlords regarding safety and space concerns.
Communicate with vendors, brokers, and contractors.
Coordinate and oversee facility expansions or updates.