Operations Director

CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita•Bonita Springs, FL

3d•Onsite

About The Position

Arts Bonita seeks an experienced Operations Director to strengthen the systems, facilities, and daily operations supporting a growing multidisciplinary arts organization. Reporting to the President & CEO and serving on the Executive Team, the Operations Director will establish consistent practices, lead assigned staff, and coordinate resources across two campuses. The position’s primary focus is developing and implementing policies, procedures, and operational systems that improve efficiency, clarify responsibilities, and strengthen accountability.

Requirements

Minimum of 10 years of progressive experience in operations, administration, facilities, event operations, contract coordination, or organizational leadership.
Bachelor’s degree required.
Proven success developing and implementing operational policies, procedures, and systems.
Experience supervising staff, managing projects and budgets, and coordinating vendors and contracts.
Knowledge of facility operations, scheduling, equipment management, and rental or event logistics.
Strong communication, organizational, and problem-solving skills.
Proficiency with Microsoft Office, Google Workspace, and operational software.
Ability to manage competing priorities and respond effectively during events, emergencies, and organizational change.

Nice To Haves

Master’s degree in Business Administration, Arts Administration, Nonprofit Management, Operations Management, or a related field preferred.
Experience managing multiple facilities within a cultural, nonprofit, educational, hospitality, or entertainment organization.
Human resources experience, including onboarding, personnel policies, and staff training.
Nonprofit fundraising, donor stewardship, or development administration experience.
Experience with artist contracting, capital projects, or visual and performing arts operations.
Relevant master’s degree.

Responsibilities

Develop and implement policies, standard operating procedures, and workflows that clarify responsibilities and improve organizational efficiency.
Train staff, maintain procedure manuals, and establish project tracking, reporting, and measurable operational goals.
Oversee facilities, maintenance, security, scheduling, space utilization, and equipment management across both campuses.
Supervise the Facilities Manager and assigned front desk, concessions, operations, and support staff.
Coordinate operational support for classes, performances, exhibitions, festivals, rentals, and fundraising events.
Manage artist contract workflows, hospitality logistics, rental agreements, vendor relationships, and service contracts.
Develop and monitor operational budgets, control costs, and coordinate purchasing and financial controls with the Finance Director.
Participate in campus planning, capital improvements, and expansion projects.
Maintain safety procedures, emergency response, hurricane preparedness, and business continuity plans.
Collaborate with department leaders, HR support, and the IT Director on staffing, operational systems, secure records, and resource coordination.