Operations, Director

Acentra Health, LLC•UNAVAILABLE, UNAVAILABLE

2d•Remote

About The Position

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Manages the day-to-day clinical support operations for the Integrated Health Solutions (IHS) portfolio. Works with internal and external stakeholders such as clinical operations, configuration team, and quality teams to support clients and staff, including developing clinical training materials, performing system testing, developing standardized configuration processes, and assisting with new clinical implementations. This is a remote position.

Requirements

Bachelor’s degree OR will consider years of experience in lieu of a degree.
An active unrestricted LPN, RN or other applicable State and/or Compact State clinical license.
A minimum of 3+ years of recent management experience.
A minimum of 5 years of clinical experience.
A minimum of 3 years of utilization review experience.
Public and private sector healthcare experience and/or has been involved in providing services to government or commercial programs.
Ability to work within the company’s decision-making and organizational structure.
Skill in examining and re-examining operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Knowledge of U.S. healthcare industry; preferably with experience in both public and private sector.
Expertise in employee development and performance management skills.
Ability to analyze resources and environment appropriate to the scope of responsibility and design a course of action consistent with the company’s mission and strategic plan.
Demonstrated achievement in P&L management, operational process engineering, remote operations management, and new business development support.

Nice To Haves

Ability to successfully manage change and growth.
Knowledge of business development, strategic planning, tactical implementation, and creation of business partnerships.
Demonstrated expertise in managing differing customer needs.
Ability to participate as a team member fostering collaborative decision-making among leadership, committees, teams, or work groups of diverse composition.

Responsibilities

Coordinates and work with internal clinical operations and configuration team on system configuration.
Creates standardized operating policies and procedures for clinical operational teams.
Coordinates regression testing for all new system enhancements.
Participates in daily system triage meetings.
Review/manage system enhancement requests.
Creates standardized training materials for clinical operations.
Supports training and onboarding of clinical staff.
Supports accreditation initiatives and ongoing maintenance.