Operations Director - Starkville Parks & Recreation

The Sports Facilities Companies•Starkville, MS

33d

About The Position

The Operations Director manages facility operations at Starkville Parks & Recreation and Cornerstone Sports Complex, including maintenance, housekeeping, retail, the adventure/climbing area, food and beverage, event management, front desk administration, and reporting. The role works with other departments on hiring, training, and staff scheduling, and contributes to the facility business plan and its execution. The position reports to the General Manager and is full-time, exempt.

Requirements

Excellent interpersonal, problem-solving, and negotiating skills.
Ability to work as a team player.
Excellent verbal and written communication skills.
Excellent computer skills, including Microsoft Word, Excel, and PowerPoint.
Ability to work a flexible schedule, including nights, weekends, holidays, and long hours.
Current CPR and First Aid certifications, or willingness to obtain them within a specified period.
Prior responsibility for daily P&L management and budget oversight.
Well organized, efficient, flexible, and able to meet deadlines.
Ability to manage multiple tasks and work on tight schedules.
Ability to lift 50 pounds waist-high.
Ability to sit or stand for extended periods indoors or outdoors, and to squat, stoop, or bend.
Ability to operate a computer.

Nice To Haves

Bachelor’s degree in recreation, sports management, or a related field.
3–5 years of appropriate experience.
Food service and food service management experience.

Responsibilities

Hire, train, and schedule facility team members.
Manage the department-level budget and provide budget assessments and key performance indicators.
Oversee front-line facility supervisors to ensure compliance with SFM policies and applicable laws.
Oversee detailed administration of facility operations, customer rentals, and event operations.
Serve as the primary contact for facility events, rentals, and program registration.
Develop events in-house and through co-partnerships.
Assist with sponsorship sales as needed.
Serve as Manager-on-Duty on nights and weekends.
Negotiate and produce contracts for relevant vendors and maintain good working relationships.
Coordinate and communicate with other events-team departments, including Marketing and Sales.
Oversee proper cash-handling procedures.
Educate staff on daily operations, events, and safety procedures.
Ensure staff are prepared for facility operations, program restrictions, and event execution.
Contribute to the facility business plan and its execution.
Ensure certifications are updated and renewed on time.
Perform additional tasks assigned by management.