Operations Director
About The Position
The Director, Operations provides operational direction and leadership to Terminal and Area Managers of multi-module, bulk liquid marine, rail, and pipeline terminals within an assigned region. This role ensures operations are conducted safely, efficiently, and in compliance with all applicable requirements, while maintaining operational readiness and meeting contractual obligations. The Director will execute operations consistent with budgetary expectations and organizational goals, oversee and manage employees within the region, and develop operating expense, major maintenance, and capital budgets. They will also oversee the development and execution of capital and major maintenance projects, coordinate with Human Resources, and assist customer business groups with operational details. The role involves preparing monthly status reports, enforcing company policies and regulatory compliance, conducting inspections, understanding Terminaling Agreement Contracts, preparing annual performance appraisals, and serving in the Incident Command System during emergencies. Additionally, the Director will provide operational support to the Business Development group for growth opportunities.
Requirements
- Strong leadership skills with the ability to direct and motivate a diverse team.
- Strong working knowledge and understanding of applicable regulatory agencies and regulations, including but not limited to; USCG, OPA 90, DOT-PHMSA, US EPA, Clean Air Act, Clean Water Act, etc.
- Ability and willingness to exemplify safe, efficient, and accountable operations.
- Knowledge of management principles, practices, and techniques applicable to the organization and management of a department.
- Ability to apply management/operations procedures, ensure compliance with regulatory requirements, and promote customer satisfaction.
- Ability to work with a variety of stakeholders and executives, adapting style and work to engage and influence the target audience with clarity, confidence, and conviction most effectively.
- Demonstrated ability to communicate with people consistently, effectively and tactfully on many levels.
- Strong organizational and analytical skills with attention to detail and accuracy.
- Ability to analyze and resolve issues quickly and make sound decisions in a collaborative culture.
- Excellent communication skills, both written and verbal, and ability to interact effectively with various levels of staff and management.
- Proficient in Microsoft Office applications (Word, Outlook, Excel, PowerPoint).
- Bachelor's degree or equivalent experience is required.
- A minimum of 10 years’ experience with progressive operating and leadership responsibility in facilities representative of the operations of this Company is required; including USCG and DOT-PHMSA regulated facilities.
- Demonstrated experience in successfully managing multiple assets and meeting performance expectations pertaining to Safety, Environmental, Operations, Financial Management, and Personnel Management.
- Possess and maintain a valid driver’s license.
- Must be able to obtain and maintain a Transportation Worker Identification Credential Card (TWIC).
Responsibilities
- Ensure operations are conducted in a safe and efficient manner and in compliance with all applicable safety, environmental, and regulatory requirements.
- Ensure facilities within assigned region maintain a state of operational readiness for continuity of business and compliance with contractual obligations.
- Execute operations consistent with budgetary expectations and overall organizational goals and objectives.
- Oversight and management of all employees within assigned region. Coordinate with Human Resources and Management as needed.
- Develop operating expense, major maintenance, and capital budgets for review and approval. Implement approved budgets and track business unit performance.
- Oversee the development and execution of capital project(s), major maintenance projects, and tank inspection requests. Coordinate the AFE Development and Project Execution with applicable departments.
- Coordinate with Human Resources and Management to support and develop all employees within the region.
- Assist appropriate customer business groups (i.e., Supply and Scheduling) with operational details of product movement issues.
- Prepare monthly status reports for assigned region.
- Enforce and oversee compliance with all Company Policies and Procedures.
- Enforce and oversee compliance with appropriate State, Local, and Federal Agencies.
- Complete routine operation and inventory inspections and reconciliations.
- Develop an understanding of assigned regions Terminaling Agreement Contracts and assist customers with contractual issues, including quality, scheduling, tankage, billing, etc.
- Develop and conduct annual performance appraisals for direct reports.
- Prepare Annual Budget for respective terminals. Track performance of budget and notify management of major discrepancies.
- Serve as needed in the Incident Command System in the event of an emergency situation.
- Provide operational support to Business Development group as needed to evaluate potential growth opportunities.
- Other duties as assigned.
Benefits
- Medical/Pharmacy Plan
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Flexible Spending Account Plan
- Health Savings Account
- Tuition reimbursement
- 401(k) Plan with Company Match
- Employee Assistance Plan
- Paid Time Off (PTO) - 1st Year Employee - 80 hours Total (3.08 Hours - Bi-weekly Accrual)
- Paid Holidays - 9 Company Recognized Holidays
- Tuition Reimbursement Program
- Wellness Program
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What This Job Offers
Job Type
Full-time
Career Level
Director
