Operations Director- Residential Construction

Keel Custom Homes•Richmond, VA

4d•Onsite

About The Position

Keel Custom Homes is seeking a decisive and positive Operations Director for Residential Construction in the Greater Richmond, Virginia area. This full-time role is responsible for the entire contract-to-start process, including people, schedule, systems, and results. The company builds custom and semi-custom homes on customers' land and is guided by core values of Service First, Always Do the Right Thing, Constant Pursuit of Excellence, and Have Fun. Their ten-year goal is to close 500 homes by 2035. This position reports to the Division Manager.

Requirements

Significant residential construction experience, preferably custom or semi-custom.
Proven success leading a preconstruction, design, estimating, or construction team.
Ability to read plans and identify constructability, coordination, spec, and budget issues early.
Track record of removing bottlenecks and shortening turnaround times.
Strong business judgment, decisiveness under incomplete information, and comfort settling conflicts across departments.
Working knowledge of permitting, engineering coordination, plan development, selections, scheduling, estimating, and construction.

Nice To Haves

Buildertrend or comparable residential construction software experience.

Responsibilities

Owning annual and monthly construction-start projections, and contract-to-start turnaround time.
Leading, training, and developing the selections, estimating, drafting, design, and project coordination team, including weekly 1 on 1's and quarterly reviews.
Maintaining a live, visible schedule for every project in the preconstruction backlog, and leading the weekly meeting that moves it forward.
Ensuring accurate, synchronized start packages: final plans, specs, selections, and budgets.
Collaborating with Sales, Design, Estimating, and Construction, and managing relationships with engineers, jurisdictions, suppliers, and trades.
Continuously improving the process and reporting departmental performance to the management team.