Operations Delivery Advisor

AgWest Farm Credit•Spokane, WA

8d•$80,000 - $173,500•Hybrid

About The Position

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture. AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West. We are in search of an Operations Delivery Advisor II or Operations Delivery Advisor III to join our Application Services department in Spokane, Washington. This full-time position reports to the Director, Systems Administration and is primarily accountable for enabling reliable, secure, and scalable software and application delivery. The Operations Delivery Advisor collaborates with delivery, project and technical development teams, architects, third-party service providers, business leaders and end users to manage the delivery pipeline from development to production, ensuring systems are automated, observable, and resilient, while enabling product teams to deliver changes safely and frequently.

Requirements

Bachelor’s degree in information systems, computer science, business or related field; or an equivalent combination of education and relevant experience
Generally, requires three to five years’ DevOps, System Engineering, or Cloud Operations experience
Ability to lead large, complex projects, initiatives and programs involving executive stakeholders across multiple business disciplines and third parties, without direct supervisory authority.
Strong Expertise in CI/CD tools
Knowledge of continuous engineering or other agile methodologies
Demonstrated interpersonal and verbal communication skills

Nice To Haves

Experience implementing continuous engineering or other agile methodologies to keep pace with frequent changes and to reduce complexity
Experience building technology roadmaps and aligning with business strategy
Experience working with managed service providers and vendor partners
Financial institution operations experience
Experience with cloud platforms (AWS, Azure, or GCP)
Experience with containerization and orchestration (e.g. Docker, Kubernetes)
Experience driving DevOps adoption across multiple teams

Responsibilities

Define and execute the software and application strategy aligned to delivery, platform, and business outcomes.
Translate business and product priorities into a practical DevOps and platform roadmap.
Establish engineering standards and quality practices and contribute to technical governance where required.
Communicate technical strategies, trade-offs, and risks clearly to business and leadership stakeholders.
Ensure appropriate documentation exists for pipelines, platforms, and operational processes.
Inform budgets, platform costs, and vendor relationships related to Application Delivery, DevOps and cloud infrastructure.
Own and optimize CI/CD pipelines to improve deployment frequency, reliability, and lead time for change.
Drive automation across build, test, deployment, and infrastructure to reduce manual effort and improve release quality.
Enable cross-functional teams to streamline delivery workflows and improve end-to-end product release capability.
Partner with technological partners to lead DevOps decisions and ensure conformity with AgWest process and procedures.
Own system reliability, availability, and performance in production.
Establish monitoring, alerting, and observability standards.
Define and track DevOps KPIs (deployment frequency, lead time, MTTR, change failure rate)
Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
Other duties as assigned.

Benefits

Medical, dental, and vision insurance
Basic term life and AD&D insurance (fully paid for by the company)
Paid days off annually: 15 vacation, 15 sick, 12 holidays and 3 volunteer
401(k) plan (6% match plus 3% employer contribution)
Employee Assistance Program
Wellness Program
Jeans are welcome at work every day at AgWest!
Vacation accrual rates increase with tenure.
Relocation assistance will be provided to eligible candidates who must relocate to accept this position.
one-time home office stipend