Operations Data Analyst, Division Management & Systems Coordination

City of New YorkNew York, NY
$87,743 - $100,904Hybrid

About The Position

The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases. The Bureau of Division Management & Systems Coordination (DMSC) leads administrative, surveillance, informatics, preparedness, policy, communications, community engagement, and racial equity and social justice activities for the Division. This position will report to the Senior Director of Operations and will support DMSC in the development and maintenance of tracking systems for HR and Procurement admin workstreams. The role involves collaborating with Bureau and Divisional leads to identify new needs for data reporting and management tools, and to develop proactive decision-making tools for administrative teams.

Requirements

  • Proficiency with Excel functions
  • Experience with Power BI, Tableau and other business intelligence tools
  • Knowledge of Salesforce and SQL an added plus
  • Highly adaptable and creative problem-solver with a demonstrated ability to move data projects from conception to completion.
  • Detail-oriented with outstanding project management and organizational skills.
  • Knowledge of Visio and PowerPoint, with ability to create effective infographics
  • Excellent written and oral communication skills.
  • A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above. Two years as a City Research Scientist Level I can be substituted for the experience required in '1' and '2' above.

Responsibilities

  • Identify opportunities for improved data management reporting and develop proactive decision-making tools to support administrative teams to function more efficiently and effectively.
  • Support the strategic planning and centralization efforts across Procurement and HR, applying critical thinking lens reviewing processes and making recommendations to iteratively streamline cross-Divisional workflows and cross-Agency approvals.
  • Perform qualitative and quantitative analysis necessary to continuously assess HR and Procurement capacity and performance.
  • Assess available data sources to continuously improve current reporting systems and participate in design sessions with various functional teams as needed.
  • Conduct trainings for newly developed tools and provide ongoing TA guidance and support to staff as needed.
  • Participate in refining policies and standard operating procedures for the Division and create diagrammatic workflows.

Benefits

  • Premium-free health insurance plan
  • Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
  • Public sector defined benefit pension plan
  • Tax-deferred savings program
  • Robust Worksite Wellness Program
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