Girls on the Run Northeast Wisconsin: Operations Coordinator

Girls on the Run•Appleton, WI

4d•Hybrid

About The Position

The Operations Coordinator plays a vital role in ensuring the smooth day-to-day functioning of the organization. This position combines administrative operations, donor and development support, communications, volunteer coordination, community outreach, and light program support. Priorities will vary throughout the year, with increased time devoted to volunteer recruitment, donor support, communications, and event coordination during peak program and fundraising periods. The ideal candidate is highly organized, detail-oriented, comfortable managing multiple priorities, and passionate about supporting the organization's mission.

Requirements

Associate's or Bachelor's degree preferred, or equivalent combination of education and relevant experience
Prior experience in office administration, nonprofit operations, development/donor relations, or a related field
Familiarity with donor management/CRM systems (e.g., Pinwheel) a plus
Experience with Canva, Facebook business pages, and email marketing platforms (e.g., Constant Contact, Mailchimp)
Excellent organizational skills with the ability to manage multiple projects and deadlines
Self-motivated and able to work independently with minimal supervision in a remote setting
Comfortable using cloud-based tools and video conferencing to stay connected with a hybrid team
High level of discretion when handling confidential donor and financial information
Valid driver's license and reliable transportation for occasional local travel to program sites and events
Ability to occasionally lift and transport program supplies (up to 40 lbs)
Passion for the organization's mission and youth-serving programs
Ability to adapt to unforeseen challenges
Organized and loves taking care of the details
Passion for collaboration and bringing people together
Quality customer service
Live the Girls on the Run mission and values

Responsibilities

Manage project timelines and calendar coordination
Maintain organizational databases and donor records
Prepare reports, correspondence, and meeting materials
Coordinate event logistics and registration processes
Provide general administrative support to the Executive Director and program staff
Ensure office efficiency and resource management
Track donations and maintain an accurate donor database
Prepare donor acknowledgment letters and contribution reports
Support the Executive Director's donor and sponsor stewardship efforts
Manage the organization's Facebook account, scheduling 2 to 3 posts per week
Create promotional graphics using Canva branded templates
Manage and regularly update email groups/lists (donors, volunteers, participant families, community partners)
Organize and curate photos, reels, and stories submitted by coaches and program staff for donor and community engagement
Assemble and distribute electronic newsletter (template-based; content provided)
Serve as the primary point of contact for area volunteer centers
Maintain Girls on the Run (GOTR) volunteer opportunity postings and requests
Follow up with volunteer inquiries and maintain volunteer records
Support volunteer communications, scheduling, and event assignments
Identify and coordinate participation in community events that support volunteer recruitment and organizational visibility
Deliver and pick up supplies at Girls on the Run program sites in the Appleton/Fox Valley region during the school year
Assist with seasonal 5K (May & Nov.) day-of logistics, including vendor/sponsor support, registration booth, merchandise, and refreshments