Operations Coordinator, Home Health Services

BAYADA Home Health Care•Erie, PA

7d•$48,000 - $52,000•Onsite

About The Position

BAYADA Home Health Care is seeking an Operations Coordinator in our Erie, PA Home Health Visits Office. If you have home health scheduling experience, this is a great opportunity to join a new and growing office with strong potential for career growth and advancement. If you are looking for an exciting career opportunity in a growing industry, an Operations Coordinator could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Requirements

Bachelor degree is preferred.
Prior knowledge of/experience with Medicare, HomeCare Homebase, and OASIS a plus
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills

Responsibilities

Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Manage your Client Services Manager caseload while proactively growing it
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees