Operations Coordinator

Anne Carlsen•Grand Forks, ND

About The Position

The Operations Coordinator helps improve the Foundation’s operational and financial effectiveness by systematically managing donor database information. The role helps manage the donor database, maintain accurate and confidential records, process gifts, manage invoices and gift receipts, and report financial data to accounting. The position is accountable for defining and extracting relevant donor data from accounting and information systems, reviewing current methods, and helping improve processes. The role also supports Development financial operations, including month-end and year-end reports and general-ledger posting, and monitors and processes Development expenses in accordance with applicable accounting practices, rules, and regulations. The Operations Coordinator regularly analyzes and reports on appeal and ambassador returns, maintains donor lists and related acquisition, policy, procedure, and tracking work, and supports special events. The position has no supervisory responsibilities. The position is full time, Monday through Friday, 8:00 a.m. to 4:30 p.m., with up to 40 hours per week. It is based in Fargo, Grand Forks, Jamestown, or Bismarck.

Requirements

Bachelor’s degree in accounting, business, or a related field, and/or equivalent experience.
Three years of related work experience; additional education may substitute for some experience.
Proficiency with software applications, databases, spreadsheets, and/or word processing.
Strong analytical skills and ability to work with minimal direction in a fast-paced environment.
Accuracy, thoroughness, speed, and timeliness in completing work.
Excellent organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
Excellent written and oral communication skills, including ability to convey financial results using supporting tables, graphs, and other visual representations.
Ability to perform and understand basic math and arithmetic operations, set and group functions.
Ability to listen and communicate effectively with students or clients, families, outside constituents, and employees.
Ability to assist with financial reporting, expense processing, and general-ledger posting.

Nice To Haves

Experience working with CRM systems and Microsoft Windows.
General accounting knowledge, including debits and credits and general ledgers.

Responsibilities

Help manage donor database information and maintain accurate, confidential records.
Process gifts and manage invoices and gift receipts.
Report financial data to accounting and extract relevant donor data from accounting and information systems.
Review current methods and help improve processes.
Accurately log data and records, and identify, classify, categorize, and code data.
Assist with the development and implementation of departmental goals aligned with organizational strategic initiatives.
Use supplies, materials, and property responsibly and cost-effectively to help the department meet its budget.
Support Development financial accountability, including preparing month-end and year-end reports and posting to the general ledger.
Monitor and process Development expenses, including bills and invoices, according to appropriate accounting practices, rules, and regulations.
Regularly analyze and report on appeal and ambassador returns.
Initiate, develop, and maintain names and donor lists, acquisitions, policies, procedures, and tracking.
Support special events.
Follow Anne Carlsen policies and procedures.
Communicate effectively with students or clients, families, outside constituents, and employees.