CAPE Operations Coordinator
About The Position
The CAPE Operations Coordinator supports the operations of the Communications and Public Engagement (CAPE) Office by managing communications and engagement tools and systems, coordinating performance measurement and reporting, and overseeing workflows and processes. This position provides the systems, data, tools, and operational infrastructure that enables CAPE staff to effectively plan, manage, evaluate, and deliver communications and public engagement initiatives. The Operations Coordinator serves as a resource across the CAPE office and reports to the CAPE Director. The position works collaboratively with staff to ensure systems and processes are efficient, data is accurate and accessible, and the office has reliable information to support workload management and decision-making.
Requirements
- Knowledge of business operations, process improvement, project coordination, data management, and related practices.
- Ability to learn, administer, and optimize technology platforms.
- Ability to collect, organize, analyze, and communicate data.
- Ability to develop dashboards, reports, and visualizations to support informed decision-making.
- Ability to exercise sound judgment when working with data and systems.
- Skills in organization, attention to detail, written and verbal communication, data accuracy, and effective use of technology and information systems.
Nice To Haves
- Experience with Microsoft 365, Power BI, SharePoint, Power Automate, Constant Contact, Hootsuite, online survey and engagement platforms, databases, and other communications and project management technologies.
Responsibilities
- Administers and supports CAPE technology platforms and digital tools.
- Maintains system configurations, user access, templates, and workflows.
- Supports implementation of new technology, tools, and automated processes.
- Collects, organizes, validates, and maintains communications and engagement data.
- Develops and maintains dashboards, reports, and data-tracking tools.
- Develops and maintains workflows, forms, templates, and operational resources.
- Organizes and maintains shared resources, SOPs, playbooks, training materials, and institutional knowledge.
Benefits
- No Benefits
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
