About The Position

This is an important multi-function role in a Business Centre reporting to the Business Centre Manager. We are seeking a highly organized and versatile Operations Coordinator to support multiple business functions, including purchasing, logistics, inside sales, and warehouse operations. This role is ideal for someone who thrives in a fast-paced environment, can manage competing priorities, and is comfortable wearing multiple hats.

Requirements

  • 3+ years of experience in operations, logistics, purchasing, or inside sales
  • Strong organizational and multitasking skills
  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • ERP experience is an asset
  • Excellent communication and problem-solving abilities
  • Ability to work independently and as part of a team

Nice To Haves

  • Experience in supply chain or distribution environment
  • Familiarity with inventory management systems
  • Customer service or inside sales experience

Responsibilities

  • Assist in sourcing, purchasing, and order placement of materials and equipment
  • Coordinate with suppliers on pricing, availability, and delivery timelines
  • Track purchase orders and ensure timely receipt of goods
  • Manages the inventory write-downs with manager assistance to minimize their financial impact on the Business Centre; Analyses and quickly corrects inventory discrepancies
  • Working with the Business Centre Manager and salespeople, evaluates new products and product lines, and recommends them
  • Maintains the integrity of special SKU costs in the system
  • Keeps supplier data (special costing, lead-time, etc.) up-to-date
  • Creates new stock SKU’s when needed
  • Plan and coordinate inbound and outbound shipments
  • Work with freight carriers and logistics partners to ensure cost-effective delivery
  • Monitor inventory levels and assist in stock replenishment planning
  • Organize and coordinate shipment paperwork for international shipments with broker for timely clearance
  • Book pick ups for local and cross border shipments
  • Obtain quotes and arrange shipments with freight forwarders
  • Monitor shipments until final delivery
  • Review freight invoices
  • Resolve claims for damaged shipments
  • Respond to customer inquiries and provide product/service information
  • Prepare quotes, process sales orders, and follow up with customers
  • Support the sales team with administrative and coordination tasks
  • Assist with receiving, organizing, and tracking inventory
  • Ensure accurate documentation of incoming and outgoing materials
  • Support periodic inventory counts and reconciliation

Benefits

  • Annual profit-sharing
  • Competitive compensation
  • Flexible group insurance plan customizable to your needs
  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP)
  • Group RRSP with employer contribution and TFSA
  • Postsecondary Scholarship Program for our employee’s children
  • Charging terminals available at our facilities
  • Years of Service Recognition Program
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