Operations Coordinator

Smith & Wesson Brands, Inc. • Houlton, ME

7h • $52,000 - $80,000

About The Position

The Operations Coordinator provides IT support, purchases non-inventoried items, oversees DOT compliance processes, and supports business operations as needed. IT support covers network and data systems, hardware, and production equipment. The position also supports logistics, safety, compliance, ISO initiatives, data analysis, departmental KPIs, and cost-saving projects.

The role works with the IT Shared Services team and interfaces with management, engineering, and manufacturing personnel. It requires handling confidential information, sound judgment, attention to detail, and the ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment.

The position is based in an office and manufacturing/warehouse setting. Manufacturing-floor work may require safety glasses with side shields, hearing protection, safety footwear, and other task-specific protective equipment. Employees must apply ergonomic correctness to job tasks. Physical demands include standing, sitting, stooping, squatting, walking, and lifting up to 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Five or more years of experience in IT or a similar role with IT responsibilities.
• Strong analytical skills, judgment, and problem-analysis techniques.
• Collaborative approach and ability to foster open communication and teamwork.
• Organized and capable of planning and carrying out multiple related activities.
• Proficiency with Microsoft Office applications.
• Ability to handle confidential information with good judgment and discretion.
• Ability to work independently and as part of a team on special projects.
• Ability to interact and communicate with individuals at all levels of the organization.
• Continuous attention to detail and ability to work in a fast-paced environment while managing multiple tasks and priorities.
• Ability to stand, sit, stoop, squat, and walk, and lift up to 30 pounds.
• Use required personal protective equipment in applicable work areas and tasks, and apply ergonomic correctness to job tasks.

Nice To Haves

• Bachelor's degree preferred.
• SAP knowledge is a plus.

Responsibilities

• Address daily IT issues, including those involving CNC machines, phone systems, data networks and internet connectivity, printers, copiers, servers, switches, and other production equipment connected to computers or networks.
• Work with the IT Shared Services team to address and resolve IT-related issues.
• Purchase items and services to support business and operational needs.
• Oversee compliance with Maine DOT regulations related to commercial trucking licenses.
• Interface with management, engineering, and manufacturing personnel to provide business support as needed.
• Participate in safety, compliance, and ISO initiatives and projects.
• Build and maintain spreadsheets for data analysis and departmental KPIs.
• Provide logistics support.
• Participate in cost-saving projects.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed