Part Time Operations Coordinator

Wesper•Long Island City, NY

2d•Hybrid

About The Position

The Logistics & Operations Coordinator is the operational backbone of Wesper’s fulfillment and logistics function, working directly alongside the Logistics Manager on a small, high-ownership team. This role is primarily focused on managing day-to-day 3PL communication, ensuring order accuracy across two daily push cycles, coordinating returns and RMA processing, and maintaining precise inventory records. The right person is hands-on, detail-oriented, and comfortable operating across multiple systems in a fast-paced environment. This role will work approximately 20 hours per week with core working hours of 9:30-1:30 pm ET. This is a remote first role, with occasional travel required to our Long Island City facility.

Requirements

Bachelor's degree in Business, Supply Chain, Logistics, or a related field preferred — or equivalent work experience
1-2+ years of experience in logistics coordination, warehouse operations, or order management.
Hands-on experience working with 3PL partners, including day-to-day communication and WMS ticket management.
Proficiency in Excel or Google Sheets for logging, tracking, and reconciliation tasks.
Strong attention to detail comfortable catching and correcting order discrepancies before they escalate.
Excellent written communication skills; the majority of 3PL coordination is conducted via email.
Clear communicator with the ability to work cross-functionally
Comfortable working independently in a fast-paced, remote environment
Ability to manage multiple daily deadlines (order push cycles) and shifting priorities.
Remote first but able to reliably commute to Long Island City, NY as needed

Nice To Haves

Experience with CRM/ERP in an operations context.

Responsibilities

Verify all outbound orders for accuracy, including product type, quantity, and destination.
Identify and correct discrepancies before shipment.
Communicate order issues promptly with sales, operations, and warehouse teams.
Liaise with third-party logistics (3PL) partners to manage inbound/outbound shipments and returns.
Communicate shipment instructions and schedules clearly to ensure accuracy and timeliness.
Track shipments, handle delivery exceptions, and ensure smooth warehouse-to-3PL coordination.
Maintain accurate and up-to-date inventory records in the warehouse management system.
Support regular stock counts, cycle counts, and reconciliation activities.
Coordinate stock movement related to RMA, refabrication, and order fulfillment.
Work closely with the Warehouse Manager to identify and resolve inventory discrepancies.
Conduct hands-on inspection and sorting of returned or defective units as part of the RMA workflow.
Coordinate with production and quality teams to ensure timely completion of repair or rework tasks.
Verify all refabricated units meet quality standards before re-shipment.